Commercial Analyst 2

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Job Responsibilities / Relative Time Allocation

Data

• Understand data sources, data schemas, build data models
• Maintain data artefacts and keep them up-to-date and high-quality

Dashboards

• Build and maintain dashboards for cross-functional teams
• Ensure visualizations enable people to interpret the insights
• Manage end-to-end dashboard build lifecycle: requirements gathering, wireframe, MVP, development, testing (data validation, UAT), production

Analysis

• Conduct root cause analysis on moderate to complex business problems
• Interrogate data, identify patterns, consult with business stakeholders to understand business problem and to test hypotheses
• Build models to support analysis and insights story

Insights

• Clearly communicate findings and recommendations for stakeholders
• Ensure insights are relevant and actionable and there is closure to the request
• Implement change management based on insights
• Operationalize insights and measure incremental lift

Collaboration

• Collaborate with Global Analytics team to implement data & dashboards changes and share knowledge
• Manage requests from stakeholders, evaluate and prioritize into sprint project queue

Business Acumen

• Understand business processes in-depth to drive insights usage downstream
• Use knowledge to holistically address "the real ask behind the request" and effectively communicate with stakeholders, drive common understanding within/across teams

Collaboration: cross-functional

• Represent Analytics perspective in project support / leads workstreams
• Work cross-functionally to promote data driven decision making
• Take initiative, be recognized as Analytics SME for business partners
• Apply understanding of connection between data and business process to changing/new business problems

Continuous Process Improvement

• Identify opportunities for efficiencies and take action to implement/document them clearly
• Shares learnings with team members to improve team's delivery and efficiency

Presentation

• Ensure presentation is structured, formatted cleanly, easy to read and interpret, and has a clear story
• Recommend strategies to improve business based on insights
• Ensure recommendations are clear, succinct, relevant, and actionable
• Tie insights into a simple coherent data story

Data quality

• Produce high quality work which adheres to relevant standards
• Validate own/team's data for accuracy and relevance
• Exercise good judgement to determine/take appropriate action; minimal to no re-work

Key Skillsets & Knowledge

• Manages self, including effective prioritization of requests with minimal oversight
• Collaborates with peers and assumes project-/effort- lead role through situational leadership in areas of expertise
• Demonstrated ability to multi-task, work in team settings, and work independently when required
• Strong attention to detail
• Strong verbal and written communication (e.g., clearly articulate insights, actions, questions)
• Recognize mistakes and learn from them
• Applies logical thinking
• Curiosity to investigate patterns, leverage skillsets to understand root cause, use basic data analysis skillsets to support findings

Tools Regularly Used: Snowflake, Tableau, Python, MS Excel, Powerpoint, Word, SFDC

Education Requirements: Typically requires a Bachelor’s degree and a minimum of 2 years of related experience.

Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.