Commercial Chat Sales Representative

Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We're building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve.
Job Summary
We are currently looking for B2B E-Commerce Sales Representatives to join our successful Sales team to offer Connectivity and Entertainment products as High Speed Data, Video and VoiP solutions to B2B customers. Our B2B E-Comm Sales Representatives are solution specialists; they must demonstrate a good understanding of Optimum Business services and technology, evaluate consumer needs and recommend the appropriate products and packages. B2B E-Comm Sales Representatives maximize sales on every call and effectively communicate to business customers the features and benefits of Optimum products and services. As a business sales professional on our team, you will sell the best. We have entrepreneurial roots, and you can feel that in how we've built our culture. Using the amazing services we have for business customers, you will own your role end-to-end. Whether that's with customer relationships or running an operating process. With the power in your hands, we look to offer competitive total rewards packages and steep incentives for top performers. Apply today and get ready for exciting new opportunities in one of the world's most exciting and innovative companies!
Responsibilities

• Receives live customer- initiated chats and closes sales with business customers for company products and services to current and potential clients.
• Reaches out to customers who have completed online orders to offer them other available products.
• Creates proposal documents with an effective return on investment for the customer and the organization.
• Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.
• Follow up on new leads and referrals resulting from field activity.
• Identify sales prospects and contact these and other accounts as assigned.
• Maintain sales materials and current product knowledge.
• Establish and maintain current client and potential client relationships, demonstrating the organization's culture statement through actions.
• Manage accounts through quality checks and other follow-up.
• Communicate new product and service opportunities, special developments, information, or feedback gathered to Optimum clients.

Qualifications

• Identifies and resolves client concerns in a way that protects the business interests
• Professionally responds to email and other inquiries, educating clients on various product options
• May perform other assigned duties, focusing on company values and a positive work environment
• This position is M-F, 9:00 am - 6:00 pm
• A minimum of 1 plus years proven track record of success in business to business sales or consumer sales required
• Articulate, with demonstrated strong verbal and written communications skills
• Strong negotiation and problem solving skills
• Demonstrated ability to work independently and be self-motivated
• Strong PC skills required
• Associates or Bachelor's degree preferred or a minimum of 60 College credits or 3 or more years of sales experience, military experience or technical/trade school certification required

Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $33,696.00 - $55,357.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Applicants for employment with Altice will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Nearest Major Market: Long Island
Nearest Secondary Market: New York CIty