Commercial Enablement Manager

Imagen Technologies is a high growth healthcare startup enabling patients to be diagnosed, treated, and managed at their primary care appointment (vs. having to refer out to hospitals, imaging centers and other slow and expensive options). Today, we’ve built an AI-enabled platform that enables patients to receive immediate diagnostic tests, immediate results, and immediate next steps – all in a single Primary Care appointment. For example: through our platform, women across the U.S. are now receiving comprehensive breast imaging, results, and specialist-driven next steps at their local Primary Care office, condensing a multi-month diagnostic journey into 60 minutes. 

With over $135m in funding from Google Ventures and some of the largest clinical networks in the country, we are rapidly expanding this platform across the U.S. - from 7 states and 50,000 patients in 2022, to 16 states and 500,000 patients in 2023. By 2026, we will be delivering care across 35 states and to more than 5m patients per year.  

Reporting to the VP of Commercial Enablement, the Commercial Enablement Manager (CEM) is responsible for the onboarding and upskilling of all Commercial team members and will play a key role in establishing the value of enablement and training within our organization. This role will focus on building the infrastructure to ensure that all commercial team members are excelling at their roles and will own the CMS/LMS tool (Showpad).This is an incredible opportunity to join a fast-growing Commercial Enablement team. This role requires travel up to 4 times a year.

Responsibilities:

• Own onboarding for all commercial hires
  • Build new onboarding programs for remaining roles that don’t have onboarding programs already in place
  • Assess the effectiveness of onboarding programs and build a plan to improve
• Enhance the skill sets and obtain certifications for members of the commercial team by executing a soft skill training and coaching program
  • Proactively ensuring the commercial team remains updated and proficient in their knowledge and skills to stay ahead.
  • Responsible for indoctrinating playbooks and processes into the daily work habits of commercial team members
  • Leveraging performance data to pinpoint and address knowledge or skill gaps across the sales team, enabling targeted development initiatives for continuous improvement.
  • Support marketing with GTM strategies and support the development of marketing and sales campaigns.
• Manage the Showpad Content and Coach System
  • Oversees and manages vendor relationships
  • Owns content strategy (tagging, taxonomy, organization)
  • Co-owns coach strategy with Senior Instructional Designer
• Manages the Commercial Team 360 Dashboard designed for all customer-facing roles.

Qualifications:

• Bachelor’s degree or equivalent experience required
• 5-7+ years of experience in a sales effectiveness, sales training, or sales enablement role
• Knowledgeable of sales methodologies and consultative selling, preferably in a complex SaaS environment. Start-up experience highly preferred
• Knowledge of LMS system is required (Showpad is preferred)
• Highly organized and can successfully manage multiple work streams across different functions
• Ability to quickly synthesize an understanding of new technologies and processes and present them to others in a simple, meaningful manner
• Proven ability to engage and motivate teams
• Experience managing at least 2 direct reports

Our headquarters are based in New York, NY and this job is conducted remotely. 

The base salary for the position is between $115,000 - $125,000, plus equity, and benefits. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

Imagen is committed to the principle of equal employment opportunity for all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  Imagen will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.