Commercial Manager

Purpose of the role:
We have opportunity for a Commercial Manager to support clients within Capita Customer Services. The successful candidate will provide Commercial Support to complex contracts, working closely with Capita operational delivery teams to understand and manage operational and commercial risks, deliver Change and to protect Capita's commercial position. This is a client facing role and the successful candidate will be expected to proactively manage both internal and external expectations, delivering work of a high quality which complies with Capita's commercial policies and has been through required governance. As well as managing in life commercial contracts, there will also be opportunities to work on new deals/bids and to support the mobilisation/roll out of new contracts.

Job title:

Commercial Manager

Job Description:

What you'll be doing:

• Assist the sales team to secure profitable and deliverable new business

• Provide commercial support in deal shaping, negotiations & contracting

• Review pricing of existing and new business proposals to ensure they are aligned with company margin, risk and contingency provisions

• Ensure all customer and supplier bids/contracts are approved and reviewed in line with deal approval governance and policy prior to submission/signature

• Identify, manage and report on key commercial / legal risks (legal risks to be communicated to Legal function and ongoing appropriate support / liaison to be maintained)

• Be main point of contact for principal client contract(s) and provide in-life client contract management support

• Review, interpret and advise on existing contract rights and obligations

• Lead change management of contracts including production of BAU contract variations

• Support production of regular contract reporting in line with governance and contract requirements

• Ensure that contract records are maintained and accessible as directed

• Record, ratify and circulate commercial / negotiation meeting minutes when required

• Support the business by owning and performing the ongoing admin of contracts (including the provision of contractual templates / tool kits, and delivering notices)

• Support of sub-contractor relationship management.

• Support of due diligence and MI / audit data request activities

• Work as part of client specific management teams, including managing a pipeline of activity and contributing to client specific strategy, review and performance

What we're looking for:

• Good understanding of bid preparation and submission processes (ITT, RFP, BAFO)

• Ability to identify and analyse key commercial risks such as KPIs, SLAs, contractual dependencies and milestones

• Strong contract drafting and negotiation skills

• Strong knowledge of contract law and its application in SW / IT / BPO/Professional Services environments

• Good basic financial acumen

• Producing reports and summaries which articulate key matters for a senior and/or non-commercial audience

• Starter – Finisher: seeing activities through to successful completion

• Resilient and self-motivated

• The ability to prioritise, meet deadlines and work under pressure

• Have confidence in seeking support, input, guidance appropriately and when required

• Good communication skills

About Capita Commercial:

Our Commercial team is one of Capita’s central corporate functions and is ensuring safe and cost-effective contract opportunities. Our team is providing support to Capita Functions and advising on everything from risk to contract management, legal changes to commercial disputes. Join us and discover better as you drive the development of Capita in new directions.

What's in it for you:

• Competitive salary

• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave

• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more

• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology

• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice

• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email at [email protected] and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Location:

Home-Based - GBR

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent