Communication Specialist (O-5 Billet) Non-Supervisory

IHSC has a multi-sector, multidisciplinary workforce of more than 1,670 employees, including U.S. Public Health Service (PHS) commissioned officers, federal civil servants, and contract staff. IHSC provides on-site direct patient care to detained noncitizens at 18 detention facilities throughout the country. It manages the provision of off-site medical care for noncitizens housed in approximately 128 additional non-IHSC-staffed facilities. In Fiscal Year 2023, IHSC delivered health care to approximately 131,000 detained noncitizens from 180 different countries. IHSC also provides medical support during ICE enforcement operations in the air, on the ground, and at sea.

ICU coordinates with ICE to facilitate official communications with internal and external audiences and maintain IHSC's websites. ICU supports IHSC's operations, staff, and priorities by delivering effective communications through research, planning, and collaboration. ICU includes three teams who support agencywide and strategic communications, and technical writing/editing. The Communications Team disseminates internal broadcast messages about events, policies, and trainings to IHSC staff. Each quarter, the team publishes the Communicator, IHSC's official magazine, which highlights staff across the organization. The team announces staff accomplishments in the monthly Positive News, and new staff in the Hails and Farewells newsletter. They facilitate IHSC Town Hall meetings throughout the year.


SUPERVISORY CONTROLS:
The communications specialist works under the supervision of the writer/editor and IHSC Communications Unit chief.

Assignments are usually of a long-term, recurring or broadly defined nature. Officer plans, and organizes own work, determines sequence of assignments, selects and develops methods and seeks assistance from experts only rarely. Work is reviewed for attainment of objectives. Guidelines may apply to some but not all parts of assignment and may contain some inconsistencies and be partially unconfirmed. Selection and adaptation from available possibilities involving a moderate amount of modification and innovation is required. The officer uses judgment in interpreting and adapting guidelines such as PHS policies, regulations, precedents and work direction for application to specific cases.

The officer analyzes results and recommends changes in guidelines and program policies. Innovations and modifications to accepted procedures must be approved and clearly documented.