Communications Coordinator

Tom James is the world’s largest manufacturer and retailer of made-to-order clothing and the engine behind one of the most established tailored clothing brands. As one of the few remaining vertically integrated clothing retailers—controlling the entire manufacturing process ‘from sheep to suit’—we offer unparalleled value to those with an eye for quality.

GENERAL DESCRIPTION

• Execute communication strategies that ensure that our sales professionals are growing their business with new clients, retaining clients transferred from a previous sales professional, and ensuring that existing clients repurchase
• Create written, graphical, & video content for use in marketing efforts and internal communication channels.
• Gauge customer sentiment through online surveys and work with customer service to enhance the customer experience.
• Use internal social media, text, email, and other channels to communicate & influence the sales force to hit corporate sales goals.
• Coordinate recognition & awards for Sales Professional recognition programs.
• Performs other related duties as assigned

WORK EXPERIENCE REQUIREMENTS/ EDUCATIONS REQUIREMENTS

• Degree in business, marketing, sales, or sales enablement/support
•  
• 2-3 years’ experience in customer relationship management, lead marketing, or other communication initiatives.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, Premiere, InDesign), Presentation Design software (Keynote, PowerPoint, Google Slides), and Google or Microsoft Document Suites.
• 
  

  REQUIRED KNOWLEDGE, SKILLS & ABILITIES

• Results-driven
• Highly creative/entrepreneurial
• Enjoys solving complex problems or challenge
• Extremely detail-oriented and organized
• Ability to follow-up relentlessly to get desired result
• Regular, on-site attendance required
• 
  

   

  PHYSICAL ACTIVITIES REQUIRED

  
  
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times

• This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.