Communications Manager

Unlock Your Career Potential: Leadership at ADP. At ADP, we're passionate about leading the way in Human Capital Management. Through leading-edge innovation, we're quickly changing the face of our industry and are looking for the right leaders to help us make waves. If you enjoy taking on challenges, upholding values, energizing a team, and exceeding goals, you'll fit right in with our dedicated team, who make amazing things happen for each other and our clients every day.
ADP is hiring a Communications Manager. In this position, you'll be a key writer that creates content to be distributed to our own ADP associates and clients in ADP's mid-market (Major Accounts) business.
This role will be responsible for writing executive-level communications, often assisting with the communication of strategies or messages from senior leadership, to both clients and associates; creating event and meeting scripts; and serving as a liaison between the business and the communications team - helping balance priorities, timelines, resources, and capacity.
RESPONSIBILITIES:

• Manage internal and external communications (emails, newsletters, blogs, and more) which include writing, content design and more.
• Assist in the communication strategic direction for the business - Determine the game-plan to drive overall approaches across defined audiences with appropriate messaging.
• Analyze and report out on email performance (read rate, open rate, engagement, overall effectiveness)
• Comfortable managing multiple projects by helping intake and evaluate work requests, balancing work in queue and stakeholder expectations to help set priorities for success.
• Support ADP MAS leadership in effectively communicating key product, service, pricing, compliance and other functionally led initiatives.
• Leverage both quantitative and qualitative insight to build value-additive offerings
• Identify opportunities to maximize communication effectiveness using ADP tools and technology.
• Work closely with internal resources and leadership across ADP, while receiving critical feedback, to effectively deliver desired results.
• Collaborate with marketing and other groups to produce easily digestible copy for associates.
• Assist with business unit events, programs and initiatives as needed.

QUALIFICATIONS REQUIRED:

• Bachelor's degree in Communication, Public Relations, Journalism, or related field
• 5-7 years of experience in written communications - corporate communications, preferred.
• Excellent communication (verbal and written), negotiation, presentation and facilitation skills.
• Extremely proficient with Microsoft Office Suite and Adobe Creative Suite - or other multimedia editing software
• Excellent organizational, planning and time management skills for handling multiple and conflicting activities

EXPECTATIONS

• Minimum of five years of related experience in communication, creative writing, public relations or role that focuses on creating targeted and measured programs for internal and external partners
• Regularly produce highly visible material for the organization in various forms - speeches, presentations, announcements, etc.
• Enjoy working on multiple projects and processes in a fast-paced and ever-shifting environment
• Can balance stakeholder expectations and carefully speak with senior leaders about priority work for successful capacity planning
• Believe in the importance of writing in a corporate tone - applying empathy and a "human" voice to communications - while layering in AP style flawlessly
• You have handled highly sensitive confidential information with the utmost ethical practice
• Strategic thinker with broad perspective and, at the same time, demonstrates an acute attention to detail and ability to execute flawlessly
• Experience working collaboratively in matrix environments and managing external partners
• Commitment to being accountable
• Ability to think independently and make decisions
• Strong interpersonal skills and a high degree of comfort collaborating with senior leaders and across different functional groups

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:

• Experience in copywriting and editorials
• Previous experience in content production and strategy
• Previous experience with PoilteMail, Eloqua or Salesforce email platform
• Solid understanding of project management principles
• Previous leadership experience in communications or related field

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.