Communications Manager

Company Description

In May 2021, Lendi and Aussie Home Loans merged to create Lendi Group. Today, Lendi Group is Australia's largest retail mortgage broker, with a loan book in excess of $100 billion, over 1300 brokers and 225 retail stores across the country. 

At Lendi Group, we use technology to drive better customer outcomes and experiences. We’re passionate about what we do and like to do things differently. We’ve embraced flexible working from home: we call it ‘flex first,’ and it's now a core part of our DNA. 

Job Description

As Communications Manager, you will deliver authentic, credible and positive internal communications campaigns, build strong engagement and communication across all internal stakeholders, to support key Lendi Group initiatives. You will build quality relationships across all areas of the business including external business partners to ensure all change initiatives, good news stories and potential impacts or concerns are addressed through our communication strategy. Your role will be pivotal in developing and executing creative ideas that elevate Lendi Group’s profile and gains cut through within the Australian financial services and mortgage market.

• Develop high-quality written and visual materials that convey Lendi Group’s vision/mission narrative including messaging platforms, presentation, intranet/wiki content, digital screen collateral, podcasts, videos, blogs, Question & Answers, speeches, editorials, infographics, etc. 
• Ensure brand integrity and a consistent approach across all communication. 
• Develop creative, innovative and engaging content that continues to drive employee and stakeholder support, awareness and productivity.
• Ensure that all communication pieces meet legal, statutory, internal audit and compliance standards. 
• Collaborate closely with our marketing team to understand campaign goals and messaging, translating them into visual narratives. 
• Manage our Lendi Group Corporate LinkedIn profile.
• Use and management of agile boards to capture communication initiatives. 
• Provide creative support to ensure content delivered has maximum impact and supports business objectives. 
• Support execution for major campaign launches. 
• Continuous monitoring of industry coverage for trends, staying ahead of social media trends, challenges, and cultural moments to implement relevant and timely content into the social strategy. 

Qualifications

Required:

• A tertiary degree in communications (or related field) 
• At least 5 years’ experience in corporate communications and change 
• Excellent written and verbal communication skills 
• Demonstrated research, editing, proofreading expertise
• Strong learning agility, stakeholder management skills and influencing ability
• High energy, adaptable to change, with the ability to multitask, prioritize high-profile projects, and juggle urgent inbound requests with ease and
• Tech-savvy, experience with the Microsoft Excel, Confluence, Jira, and Slack, Communications tools and software (such as eDMs, CMS, video editing software etc) and social media platforms including TikTok, Linkedin

Preferred:

• Experience working within a Finance company and/or Tech start up highly desirable. 

Additional Information

• We're Flex First – We've embraced a hybrid, flexible working model that adapts to team members needs and lifestyles.
• We offer extended Paid Parental Leave: we celebrate our growing Lendi Group family with up to 26 weeks of leave for primary carers and up to 4 weeks for secondary carers. 
• An additional week’s Loyalty Leave each year after reaching 3 years’ service. 

We are a people-first company that invests in initiatives to promote a healthy work environment, such as offering an Employee Assistance Program and social groups such as our industry-leading Women in Technology group.

Employee health and wellbeing are paramount at Lendi Group. We’re excited to offer access to Sonder, our Employee Assistance Program, for comprehensive support for your wellbeing

Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group attract, engage and evolve talent and build best-in-class products.

Lendi Group is a 2024 Circle Back Initiative Employer; we value a positive candidate experience and commit to responding to every applicant. Once we have received your application, we will reach out to you via email.

Feeling like you don’t meet all the skills listed? That’s ok; we are always on the lookout for different skills, experience, and qualities and so we’d still like to hear from you.

#lendigroup #LI-GP1 #LI-Hybrid