Communications Manager

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Communications Manager

Location

Cleveland

Facility

Cleveland Clinic Main Campus

Department

Innovations-Research Innov and Educ

Job Code

T28082

Shift

Days

Schedule

8:00am-5:00pm

Job Summary

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as the No. 4 hospital in the nation, according to the U.S. and World News Report. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As a Communications Manager, you will provide editorial content for Cleveland Clinic marketing publications and electronic media and ensure timely and efficient project management for communication projects in support of Cleveland Clinic Health System marketing objectives. This role directly supports the Institute Chairman as it relates to all editorial & communication functions.

The ideal candidate is someone who:

- Has experience with scientific editing and developing and editing newsletter communications.

- Demonstrates excellent interpersonal, writing, editing, grammar and proofreading skills.

- Can organize and handle multiple priorities and projects simultaneously.

- Has a strong working knowledge of all forms of communication (print and electronic).

- Is self-motivated, creative and professional.

- Has excellent writing skills and is strongly editor motivated.

Cleveland Clinic provides what matters most: career growth, delivering world-class care to our patients, continuous learning, exceptional benefits and working for an organization that offers many long-term career paths. Join us and experience a culture where opportunities to advance and the support to get there go hand-in-hand.

Job Details

Responsibilities:

• Project manager and/or communication consultant in developing communication strategies for corporate and multidisciplinary projects, publications or collateral for various client areas including administrative, clinical, research and education institutes or departments.
• Acts as liaison between client areas and marketing staff.
• Ensures deadlines and timelines are adhered to including overseeing deadlines of freelance writers.
• Functions as sole contact to specific institute or department leadership.
• Collaborates with client areas and graphic designers to determine appropriate graphic presentation of copy.
• Conducts interviews with physicians, institute/department chairmen, clinicians, patients and other sources.
• Writes and edits copy for newsletters, brochures, direct mail pieces, displays and other collateral materials, as well as speeches and copy for the Web.
• Supervises junior writers and/or freelance writers.
• Conducts secondary research for publication development.
• Oversees enterprise-wide and multidisciplinary clinical projects such as annual reports and special one-time publications.
• Serves on various committees throughout the organization.
• Other duties as assigned.

Education:

• Bachelor's degree in Communications, Journalism, English or closely related field.

Certifications:

• None required

Complexity of Work:

• Excellent writing, editing, grammar and proofreading skills.
• Strong working knowledge of all forms of communication (print and electronic).
• Demonstrated ability to organize and handle multiple priorities and projects simultaneously.
• Effective interpersonal skills needed to conduct interviews with physicians, nurses, patients and people at all levels inside and outside the organization.
• Must be self-motivated and have a demonstrated ability to produce quality results.
• Ability to work closely with senior leadership and in team environments.
• Creativity and experience with publication production a plus.
• Knowledge of communication practices in healthcare or another industry(ies).

Work Experience:

• Minimum of 7 years experience in a communication/marketing function to include experience in writing, editing, researching and preparing material for publication.
• An additional four years of progressively responsible relevant experience may substitute for the degree requirement.

Physical Requirements:

• Ability to perform work in a stationary position for extended periods.
• Ability to operate a computer and other office equipment.
• Ability to travel throughout the hospital system.
• Ability to communicate and exchange accurate information.
• In some locations, ability to move up to 15 lbs.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our employees and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. Job offers will be rescinded for candidates for employment who test positive for nicotine. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after 90 days.

Cleveland Clinic Health System administers an influenza prevention program as well as a COVID-19 vaccine program. You will be required to comply with both programs, which will include obtaining an influenza vaccination on an annual basis, and being fully vaccinated against COVID-19, or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Please review the Equal Employment Opportunity poster.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities