Communications Manager
Job Description
Braze (Nasdaq: BRZE) is a leading, comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Braze, global brands like Burger King, Delivery Hero, HBO Max, Mercari, and Venmo can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns, and continuously evolve their customer engagement strategies. And we do it at scale – last fiscal year our customers used Braze to send approximately 1.5 trillion messages to billions of monthly active users.
But we’re so much more than our platform. Although we’ve recently grown to a team of over 1,300 people, Braze still buzzes with energy, collaboration, and transparency. We value curiosity, individuality, and tenacity—as part of the team, you’ll be encouraged to take your seat at the table and create your own destiny. Our values are inspired by our employees, which means Braze is a place where you can truly be yourself. We're growing, with a focus on building for the long term under tenured leadership and continuing to evolve for the better.
Need more proof? Braze is proudly certified as a Great Place to Work® in the U.S. and the UK. In 2022, Braze ranked #1 on Fortune’s Best Small and Medium Workplace in New York, #5 on Fortune’s Best Workplaces for Millennials in the US, and #11 on Fortune’s Best Medium Sized Workplace for Women in the UK.Â
You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, London, Paris, San Francisco, Singapore, Tokyo, and Toronto.
WHAT YOU'LL DO
We are looking for a Communications Manager to help drive global PR programs (primarily US-focused), including media relations, awards, speaking opportunities, and executive visibility programs. You will be responsible for driving all kinds of proactive and reactive PR programs, including customer PR, data/research-driven PR, product announcements, executive visibility, and financial communications.Â
You'll be an integral part of the marketing team, reporting to the Director, Global Communications and will work with various stakeholders across the organization to develop and execute communications strategies and programs that raise awareness for Braze, our executive spokespeople, and our customer and partner ecosystem. In this role, you will be a key contributor for securing and managing speaking opportunities for executives, creating compelling customer PR campaigns that raise awareness for our product through customer storytelling, as well as analyzing data trends to create interesting storylines for the press.Â
- Help drive for global PR results, owning strategy and working with agency partners and team membersÂ
- Managing relationships directly with press as needed, and working with PR agency to cultivate appropriate relationships with marketing, technology and business press to deliver quality placements in print, digital and broadcast media
- Create/edit content for press releases, media briefings and spokesperson talking points, in conjunction with PR agency
- Draft thoughtful and engaging award submissions and speaking opportunity abstracts that result in wins and new awareness opportunities for executives and SMEs; proactively monitor for new opportunities across both areasÂ
- Uses news events and the company’s strategic plan as the basis for developing themes and content to promote our competitive advantages and unique POV
- Drive proactive and creative customer and data PR initiativesÂ
- Build relationships with company thought leaders to grow industry awareness
- Proactively drive thought leadership programs for key executives and subject matter experts to amplify brand awareness through speaking, award and media opportunities. Work with executives and speakers on presentations, award submissions, and prep for media opportunities
WHO YOU ARE
- Bachelor’s degree, preferably in Marketing, Communications or Public Relations.
- At least 5 years of experience in B2B technology PR, ideally a blend of in house and agency experience. Bonus points for experience in enterprise software and martech/adtech.
- Outstanding writing, editing, and verbal communication skills who presents with confidence.
- Superior project management and time management skills.
- A proven ability to achieve goals by negotiating agreements among business executives.
- A passion for finding clear and simple ways to communicate complex ideas.
- Google Slides or Keynote creation skills that go above and beyond the normal “bullets and a picture.”
- A proactive self-starter who can operate with autonomy and very little oversight.Â
- Creative, out-of-the-box thinker, always brainstorming a unique way to engage with media or industry influencers.Â
- Data driven and measurable outcomes driven approach to work and initiatives
- A thoughtful approach with an ability to collaborate cross-functionally with other departments to build consensus around, and incorporate feedback
- Prefer understanding of evolving marketing tech landscape, cross-industry brand knowledge
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $85,000 and $110,000/year with an expected On Target Earnings (OTE) between $95,000 and $120,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.
WHAT WE OFFER
From comprehensive benefits to remote availability to flexible time off, we’ve got you covered so you can prioritize work-life harmony.
- Competitive compensation that includes equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leaveÂ
- Global presence, dog-friendly offices, and remote availabilityÂ
- Professional development supported by formal career pathing, learning platforms, and tuition reimbursementÂ
- Community engagement opportunities throughout the year, including an annual company wide Volunteerism WeekÂ
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®Â
Details of these benefit plans will be provided if a candidate receives an offer of employment. Benefits may vary by location.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
Date Posted
03/28/2023
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6
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