Communications Manager, Training & Enablement

A pioneer in K-12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 10 million students in all 50 states. For more information, visit amplify.com.
Amplify's Training & Enablement organization is seeking a Communications Manager, Training & Enablement responsible for consistently and effectively communicating product, systems, and process updates internally across all customer-facing teams.
The Communications Manager, Training & Enablement will report to the Director, Communications and Documentation in Training & Enablement and will be a key partner in efforts to ensure that the content, processes, practices, and tools needed to optimize effectiveness and efficiency throughout the sales and implementation cycles are made available to the Sales, Customer Success, Customer Care & Support, Professional Development, and Enrollment & Licensing teams, among others.
The best candidate for this role has a passion for education, is a proven clear and effective communicator, can develop visions and concepts into structured plans, has a strong sense for detail, and possesses the ability to work within and across diverse teams.
Responsibilities:

• Support Amplify's internal communications efforts, ensuring that customer-facing team members and internal stakeholders receive timely and relevant information in a systematic way
• Deploy recurring newsletter to effectively communicate important internal updates across customer-facing departments, with a focus on new product information, business systems updates, and new or modified internal processes
• Coordinate relevant content on the company-wide knowledge base
• Ensure all communications are aligned with Amplify's mission and T&E's goals and standards
• Develop an internal communication architecture framework to understand key meetings across relevant teams and recommend streamlined processes for information-sharing
• Assist with the development and execution of important product and systems update meetings across customer-facing teams
• Foster partnerships with internal stakeholders
• Additional related projects to be assigned as needed

Basic Qualifications:

• BA/BS degree in Communication, Education, Business, or related field
• 3+ years of work experience in a fast-paced corporate environment
• 3+ years of work experience in a communications or enablement role
• Exceptional written and verbal communication skills
• Detail-oriented professional with a strong work ethic and positive attitude
• Problem-solver and strategic thinker with proven experience working on multiple projects and with various stakeholder groups
• Proven ability to collaborate and work effectively in a team environment with shared responsibilities
• Proficient in Microsoft Office Suite and Google Suite

Preferred Qualifications:

• Familiarity with Amplify's suite of products and services
• Interest in enhancing industry and product knowledge through self-study, training, and experience

*Some travel required (about 5-10%)
What we offer:
Salary is only one component of the Amplify Total Rewards package, which includes a lucrative 401(k) plan, incentive stock options, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross salary range for this role is $75,000 - $90,000. This role is eligible to receive an annual discretionary bonus that rewards individual and company performance.
We celebrate diversity and are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Amplify is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.
This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.
Amplify Education, Inc. is an E-Verify participant.