Communications Technologist (Experienced)

Posting Duration

This posting will be open for application submissions for a minimum of seven (7) calendar days, including the 'posting date'. Sandia reserves the right to extend the posting date at any time.

What Your Job Will Be Like

Our Videoconference & Collaborative Technologies (VACT) team is looking for a detail orientated and hard-working Communications Technologist to join our team!
On any given day, you may be called on to:

• Install, modify, test and service internal and in-house data communications network equipment and related systems including audiovisual and video production systems Which could include MTR(Microsoft Teams rooms)and or Classified/Unclassified VTC rooms.
• Assist in recommending improvements and developing technical standards
• Operate under high stress situations while resolving real-time problems
• Set up conference calls for customers and/or provide assistance with a meeting
• Provide remote assistance for customers having issues with systems and/or networks
• Troubleshoot systems and provide maintenance when necessary

Qualifications We Require

• High school diploma plus three or more years of directly related experience; or equivalent combination of education and experience
• Experience with IT customer service
• Experience fixing technical issues
• Ability to obtain and maintain a DOE Q-level clearance

Selected applicants will be required to take a Job Placement Assessment before beginning the job to ensure that they can perform the essential physical requirements, with or without accommodations.

Qualifications We Desire

• Significant videoconferencing experience, including technical understanding and experience with technical components
• Experience with conferencing system support with emphasis on multi-point bridge services for audio and videoconferencing in a multi-vendor environment
• Demonstrated experience troubleshooting, installing, and integrating video and audio for videoconferencing
• Proven experience with LAN/WAN technologies
• Strong customer service background
• Active Q clearance or equivalent

About Our Team

The Videoconference & Collaborative Technologies (VACT) team provide consulting, videoconference and collaboration support to deliver a reliable interactive communication capability that enables Sandians to effectively share ideas, concepts and information. These services include: videoconference event coordination and live event set-up assistance, conference room equipment maintenance and management, conference room design and integration, & collaborative environments development.

About Sandia

Sandia National Laboratories is the nation's premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting-edge work in a broad array of areas. Some of the main reasons we love our jobs:

• Challenging work with amazing impact that contributes to security, peace, and freedom worldwide
• Extraordinary co-workers
• Some of the best tools, equipment, and research facilities in the world
• Career advancement and enrichment opportunities
• Flexible work arrangements for many positions include 9/80 (work 80 hours every two weeks, with every other Friday off) and 4/10 (work 4 ten-hour days each week) compressed workweeks, part-time work, and telecommuting (a mix of onsite work and working from home)
• Generous vacations, strong medical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance*

World-changing technologies. Life-changing careers. Learn more about Sandia at: http://www.sandia.gov
*These benefits vary by job classification.

Security Clearance

Sandia is required by DOE to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants for employment need to be able to obtain and maintain a DOE Q-level security clearance, which requires U.S. citizenship. If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted.
Applicants offered employment with Sandia are subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment.

EEO

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status and any other protected class under state or federal law.