Community Action Coordinator

Reports to the Lead Project Specialist in Beacon Community Impact. Responsible for coordinating all community related activities, workgroup, awareness, and initiatives recommended by the Fetal and Infant Mortality Review (FIMR) case review team (CRT). Develops supportive working relationships with OBGYN offices, family medicine, emergency departments, and social service agencies to address recommendations from the CRT. Helps organize, implement and evaluate the community action team (CAT).

MISSION, VALUES and SERVICE GOALS

• MISSION: We deliver outstanding care, inspire health, and connect with heart.
• VALUES: Trust. Respect. Integrity. Compassion.
• SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

Promotes and supports assigned Maternal and Infant Health, FIMR Initiatives:

• Communicating with family, friends, patients, social workers and hospital care providers.
• Supporting patients' advocating for additional services in the community.
• Develop relationships with all community organizations that serve mothers, babies, and families in St. Joseph County, Indiana.
• Develop relationships with organizations who provide social determinants of health services (ex. Housing, transportation, income, violence, etc.)
• Develop and further relationships with all other OB practices and practitioners (ex. Family medicine, midwives, nurse practitioners, etc.).
• Act as liaison with prenatal care providers to increase awareness of prevention potential, connection to family support, safe sleep products, count the kicks literature and other FIMR recommendations.
• Coordinate work groups and participate in the St. Joseph County Birth Equity work groups.
• Collaborate with the Family and Infant Support Program (FISP) to convene and coordinate home visiting programs.
• Maximizing long-term growth and strategic direction by handling either clients/customers or agencies questions and concerns, identifying local opportunities, and following up on new referral sources with regard to Community based programs/initiatives.
• Continually reviewing and analyzing program operations; ensuring the team members pursue excellence in providing efficient and innovative services, which meet or exceed the needs of the community.
• Reviewing FIMR reports, monitoring program participation and recommending appropriate action if needed. Developing appropriate measurement of outcome and community impact.
• Coordinate with the St. Joseph County Department of Health to continue and develop safe sleep awareness and education strategies.
• Serves on the CRT.
• Maintaining department records, reports and files as required. Also ensuring that staff fulfills their responsibilities according to established departmental policies and procedures.
• Create the annual report to the community, data management, and analysis with support from FIMR team.
• Providing information, consultation and education to agencies/groups.

Maintains knowledge, skills and competence in areas of responsibility by:

• Attending in-services and department meetings, also participating in continuing education and attending conference as approved.
• Attend professional meetings as assigned.
• Successfully completes skills validation as required.

Contributes to the overall effectiveness and efficiency of the department by:

• Acting as a liaison to community agencies and medical care facilities alongside the other FIMR program staff. Implementing and maintaining all health records (if applicable).
• Cleans work areas (utilizing universal precaution procedures) for the purpose of maintaining a sanitary environment.
• Completing other job-related duties and projects as assigned.

ORGANIZATIONAL RESPONSIBILITIES

Associate complies with the following organizational requirements:

• Attends and participates in department meetings and is accountable for all information shared.
• Completes mandatory education, annual competencies and department specific education within established timeframes.
• Completes annual employee health requirements within established timeframes.
• Maintains license/certification, registration in good standing throughout fiscal year.
• Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
• Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
• Adheres to regulatory agency requirements, survey process and compliance.
• Complies with established organization and department policies.
• Available to work overtime in addition to working additional or other shifts and schedules when required.

Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:

• Leverage innovation everywhere.
• Cultivate human talent.
• Embrace performance improvement.
• Build greatness through accountability.
• Use information to improve and advance.
• Communicate clearly and continuously.

Education and Experience

• The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a bachelor's degree in social work, Public Health, Allied Health or a related field is preferred. Professional experience in Public Health, Community Health, and/or Maternal and Infant Health is required. High School diploma and additional post-secondary education or training is required. Experience with program development and project management is required.

Knowledge & Skills

• Professional demeanor and excellent communication skills, written and verbal, to relate to people of varying socioeconomic class with differing lifestyles or cultural values and to interact with community-based service organization professionals.
• Two years' work experience with community health and/or maternal and infant health services programs, and familiarity with community programs and services available in St. Joseph County.
• Working knowledge of maternal and infant health interventions strategies.
• Strong time management and organizational skills to maintain project tracking activities and manage multiple priorities.
• Strong analytical ability to assess various crisis situations and recommend appropriate plan of care.
• Requires effective critical thinking, decision making, negotiation, creativity, and problem-solving skills.
• Demonstrates the high-level interpersonal skills necessary to interact with a variety of people in a variety of situations; skilled in cultivating trust and positive working relationships; projects a positive image that is consistent with organizational values and responsibilities of a hospital-community liaison.

Working Conditions

• Works on a hybrid schedule: in an office, community organization and/or home.
• Works in the community, potentially volatile sites, and with social service agencies, first responders and neighborhood residents.

Physical Demands

• Requires the physical ability and stamina to perform the essential duties of the position.