Community Engagement Manager

About the role:

Unite Us is hiring a Community Engagement Manager with entrepreneurial ambition and passion for public health. You will be responsible for strategizing, planning and implementing the rollout of Coordinated Networks, with a specific focus on building buy-in with local stakeholders. Beyond technical implementation, you will conduct outreach, host meetings, and build relationships with clinical providers, government agencies and community-based organizations to foster a sense of trust through our proven approach to build strong communities of organizations that work together. You’ll be a key part of a small team, so the ability to effectively manage projects and work closely with others is a must.

What You’ll Do:

• Lead project implementation from end-to-end within your assigned region of the state
• Identify key organizations and influencers across core service domains to engage in the network
• Conduct provider interest meetings and maintain a pulse of community interest and engagement
• Deliver best practices for process workflows, based on specific client use cases, evolving industry standards, and an understanding of related tools 
• Build and maintain strong, long-lasting customer relationships with key stakeholders and executive sponsors by becoming a valuable resource
• Act as a client advocate to drive the adoption of Unite Us within network organizations and their community partners
• Collect customer feedback on a regular basis and to share relevant product/service feedback 
• Analyze data to provide deeper insights and smarter understanding of network performance and patient outcomes

You’re a great fit for this role if you have: 

• Excellent communication and presentation skills – you’re an active listener who can build relationships, break down complex ideas and tailor your message to a specific audience
• Demonstrated success managing complex projects and implementations with poise and confidence
• Self-starter motivation with strong organizational and time management skills – you make things happen!
• Both professionalism and determination- you build trust with clients by consistently overdelivering
• Comfortability engaging with end-users, promoting Unite Us, and generating buy-in across multiple stakeholder groups
• The ability to thrive in a variable and demanding startup environment - you are solutions oriented and highly adaptable
• A passion for healthcare or human services

Our Mission:

Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us.

Environmental Job Requirements & Working Conditions:

• This position is based in Madison, WI
• The target pay range for this role is: $70,000-$75,000. This salary range represents our national target range for this role. Some geographic areas may have higher target ranges. 
• This position includes up to 30% travel within your assigned region
• All team members in departments that must be available for in person meetings (currently Customer Success, Networks & Sales) must submit proof of Covid-19 vaccination and booster, or receive an approved accommodation. Accommodations will be reviewed and approved on an individual basis.

Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at [email protected] to request an accommodation.

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