Community Growth Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Community Growth Manager based in South Africa.

This is a strategic growth role focused on building and scaling a global contributor network across multiple markets. As a Community Growth Manager, you will be responsible for driving user acquisition, activation, engagement, and expansion through data-driven growth strategies and scalable systems. The position sits at the intersection of community, marketplace growth, and operational excellence, with a direct impact on the strength and resilience of the network. You will work in a fast-paced, highly analytical environment where experimentation, iteration, and measurable outcomes are central to success. This role offers the opportunity to shape growth infrastructure, optimize user journeys, and create sustainable expansion mechanisms that support long-term business objectives across diverse geographies.

• Design and execute scalable acquisition strategies to grow contributor and user participation across priority markets and geographic regions.
• Identify high-potential growth opportunities through market analysis, geographic clustering, and performance evaluation.
• Optimize onboarding experiences and activation flows to reduce time-to-first-participation and improve conversion rates.
• Increase network density by expanding active contributor coverage, strengthening participation levels, and supporting balanced growth across markets.
• Develop and manage referral programs and organic growth initiatives that encourage sustainable, community-driven expansion.
• Monitor acquisition, activation, retention, and engagement metrics, using data insights to drive continuous optimization.
• Conduct structured growth experiments, evaluate outcomes, and implement improvements that increase efficiency and scalability.
• Deliver regular performance reporting and strategic recommendations to leadership based on measurable business impact.

Requirements:

• 4–8+ years of experience in growth, community expansion, marketplace development, user acquisition, or related growth-focused roles.
• Proven success building and scaling distributed user networks, online communities, marketplaces, or contributor ecosystems.
• Strong analytical capabilities with experience managing growth funnels, conversion metrics, retention analysis, and performance optimization.
• Demonstrated ability to design, execute, and evaluate structured experiments to improve acquisition, activation, and engagement outcomes.
• Experience operating across multiple geographic markets and adapting growth strategies to diverse user segments.
• Excellent problem-solving skills with a data-driven mindset and strong attention to measurable outcomes.
• Ability to work independently, prioritize effectively, and thrive in fast-paced, evolving environments.
• Strong communication and stakeholder management skills with the ability to translate data into actionable insights and recommendations.

Benefits:

• Fully remote and flexible working environment.
• Opportunity to play a key role in scaling a global contributor and marketplace ecosystem.
• High-impact position with direct influence on business growth and network expansion.
• Collaborative and entrepreneurial culture focused on ownership and innovation.
• Exposure to international markets and cross-functional teams.
• Significant opportunities for professional growth, learning, and career development.
• Autonomy to build, test, and implement growth systems with measurable business impact.