Community Manager

About The Role:

As a CBRE Community Manager, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.

This role is onsite in Minneapolis, MN.

What You'll Do

• Maintain Conference Center/Golf Simulator/Lounge schedule, assist users with understanding of various options available and document feedback, monitor cleaning, AV equipment, furniture, etc.
• Communicate room set-ups to building engineers/porters and ensure they are completed per the tenant's instructions; monitor meetings for no-shows and cancelations and communicate accordingly.
• Serve as the central point of contact for programming in common areas and amenity space. Help support the tenant relations program for the building.
• Coordinate and present event ideas/calendars to the management team; create budget for tenant events and other programming in amenities areas; management's goal is to have monthly tenant events or seminars.
• Leverage knowledge and passion for event planning and community building to create memorable experiences for our tenants;
• Work collaboratively with the building management team to ensure customer service excellence
• Maintain calendar of tenant lease anniversaries, life events and execute holiday gift programs.
• Procure vendors, equipment, and giveaways for events/programs such as caterers, live entertainment, etc.
• Assist with seasonal programming and décor as required.
• Maintain accurate information on directories and other building publications.
• Order supplies for amenities areas as approved by management.
• Create advertisements for tenant events (22x28 signage and digital signage throughout the building) and other programming for various media platforms (electronic directory, email, print, or other signage.) Creating, editing, and designing print and digital marketing materials for building events and announcements, including flyers, e-mails, signage, newsletters, and other marketing collateral
• Send update emails to tenants as well as monthly newsletters.
• Work with our engineering, janitorial and security teams by helping tenants via the work order system.
• Track tenant certificates of insurance by interfacing with our 3rd party insurance tracking vendor
• Updating the building website with various information as it becomes available.
• Support the day-to day operations of the building by submitting Approved Activity Reports etc
• Notary service if possible
• Other items requested by the building management office

What You'll Need:

To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• High School Diploma or GED with 2-3 years of job-related experience.
• An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems are required.
• Requires intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval.
• Ability to explain detailed and complicated information within the team in a clear and concise manner.
• Advanced knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with a robust inquisitive mindset.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why CBRE?

When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mentality is encouraged. You'll realize your potential with exciting work, fast-paced assignments, an environment of constant learning and dedication to results! To enable your success, we provide the best tools, training and leaders in the industry.

Our culture is built on our RISE values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Crafting the real estate solutions of tomorrow, so businesses and people thrive.

Coming to work for CBRE, you will receive a comprehensive benefits package, 401k, and extraordinary perks such as career growth and longevity!

CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Community Manager position is $50,000 annually and the maximum salary for the Community Manager position is $62,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.