Community Manager (Contract)

The Niantic Developer Community team is seeking an experienced community manager who is passionate about building and managing global online communities of individual developers that leverage our platform . You will be responsible for building and implementing 8th Wall’s online community strategy that empowers individual developers to thrive with our webAR platform. You will work cross functionally with the Product , Engineering, Marketing,  and Developer Relations.

The Niantic Developer Community Team’s goal is to grow our developer ecosystem by attracting, upskilling, and supporting developers so they can successfully build and monetize on the 8th Wall platform. 

Responsibilities:

• Build out and manage a global online community where all developers from a variety of backgrounds can thrive.
• Be a link between the company and the community and discover ways to serve both.
• Maintain the digital platforms that host our developer communities.
• Actively moderate online developer community.
• Develop weekly community health reports to brief internal teams on updates, product feedback and ecosystem health.
• Collaborate with the Developer Support and Developer Relations teams to support the community.
• Take a data driven approach to problem solving.
• Maintain an inclusive culture.
• Provide a regular cadence of updates to the community.
• Host quarterly community challenges, working with product, legal, support and marketing to ensure developer success and engagement. Engage participants in challenge related events, workshops, and communication threads.
• Pilot and manage the digital ambassador program.

Requirements:

• Self starter, flexible thinker, with emotional intelligence for developers and understands their needs
• Good at fostering and building relationships both in person and online at scale
• Have successfully managed a developer community in the past and has empathy for developers, regardless of skill level
• Project management skills, with the ability to work independently
• Online and offline event management experience
• Experienced developer forum moderator
• Familiarity with at least one visual programming platform
• Excellent verbal and written communication skills with proficiency in Microsoft and Google productivity tools (e.g spreadsheet and presentation software)
• Team oriented person that is motivated by helping others as much as they are motivated about excelling in their individual role
• Great at seeing the big picture and understanding how the smaller things fit together to achieve this big picture
• Degree from an accredited tertiary institution
  

The salary range for this role is $48.00 - $57.00 per hour.

Individual pay within this salary range is determined by work location and additional factors, including assessed job-related skills, experience, and relevant education or training. 

Niantic is the world’s leading AR technology company, sparking creative and engaging journeys in the real world. Our products inspire outdoor exploration, exercise, and meaningful social interaction. 

Originally formed at Google in 2011, we became an independent company in 2015 with a strong group of investors including Nintendo, The Pokémon Company, and Alsop Louie Partners. Our current consumer titles include pioneering global-control game Ingress, record-breaking AR game Pokémon GO, and Pikmin Bloom. In November 2021, we launched our developer platform, Lightship, enabling creators to build immersive AR experiences around the globe. Niantic is an Equal Opportunity employer. 

We believe that cultivating a workplace where our people are supported and included is essential to creating great products our community will love. Our mission emphasizes seeking and hiring diverse voices, including those who are traditionally underrepresented in the technology industry, and we consider this to be one of the most important values we hold close.

Niantic is a hybrid first company. We believe that in person interaction and collaboration is good for Niantic’s culture, and critical to our future success as a company. We support flexibility and know new ways of working are here to stay. 

We're a hard-working, fun, and exciting group who value intellectual curiosity and a passion for problem-solving! We have growing offices located in San Francisco, Sunnyvale, Bellevue, Los Angeles, New York, London, Tokyo, Hamburg, and Zurich. #LI-HYBRID