Community Manager - Laurel Crossing

Company Description
You used to know us as "AIR Apartment Homes" but now we're called "AIR Communities!" Though the company has changed, our approach to property management has not. We will continue to do whatever it takes to make our residents feel at home - it's just in our nature! We are still passionate about providing quality apartments homes, in a respectful environment, across twenty key markets in the USA. We are a publicly traded Real Estate Investment Trust (REIT), who has, for more than 25 years, built its business around a relentless focus on our customer and our award-winning culture.
Job Description
Our Community Managers are true business leaders who direct operations, sales, finances, and team development. They are industry front runners and influencers who deliver extraordinary customer experiences and always strive to exceed business goals.
You will oversee operations at our Laurel Crossing Apartments located in San Mateo, CA!
A bit more about what you'll do...

• Provide exemplary service to residents and team members
• Responsible for the property budget, increasing revenue, and achievement of operational and financial goals
• Manage leasing and maintenance team members, facilitates leasing activities, revenue growth, resident satisfaction as well as adherence to legal standards and company policies

Qualifications

• At least 3 years of experience with sales, customer service, and asset management ideally in property management or similar industry (hospitality, retail, restaurants etc.)
• 1-3 years of experience leading a team of people in competitive sales and customer service environment
• Proven leader with ability to mentor and coach a diverse group of team members
• Demonstrated ability using sales processes and metrics to drive results
• Possess general understanding of financials and budgets
• Knowledge of various property management systems and tools (ie, Entrata, SmartRent, Salesforce etc.)

Additional Information
AIR offers attractive total compensation packages designed to recognize and reward performance at the individual, team and company levels. We start with a competitive base salary and add bonus opportunities and benefit choices topped off with:

• Expected base salary of $94,000-$105,000 plus tiered commissions structure. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
• Options to live on-site, rent free, at the apartment community you are working (certain exclusions and taxes apply, and an application is required).
• Quarterly bonuses based on performance and customer satisfaction.
• Medical, dental, vision, and life insurance options available. HSA with company sponsored contributions, FSA (traditional and dependent care FSA).
• Short and long-term disability paid by the company.
• 401(K) plus company contributions
• Paid Vacation, 9 Paid Holidays, and Paid Sick Time.
• Tuition Assistance Program.
• Commuter Benefits and Pet-Insurance.
• Up to 100% Reimbursement on Professional Certification/Licensing for Job Related Curriculums.
• Discounted Rent at AIR communities (certain exclusions apply, and an application is required).
• Paid parental leave of up to 16 weeks, following the birth or adoption of a child.
• Consumer discounts from various products and services including travel planning, wireless phones, health and fitness, home appliances, and more.
• 15 hours of paid time annually to give-back to your community.
• Opportunities for professional development and career growth including realistic job previews, in person and virtual leadership training, and performance improvement courses.

Candidates extended an offer will be required to undergo a four panel drug screening that excludes marijuana testing.