Community Manager, OKX Bulgaria

Responsibilities will include moderating forums, chat groups, and social platforms, organizing online events, collaborating with internal teams, sourcing KOL leads, and providing valuable market insights. If you have a passion for community engagement and the crypto landscape, we invite you to explore this exciting opportunity with us!

• Manage local OKX community operations.

• Grow the local online and offline OKX community by building a new user conversion strategy.

• Drive interactions in the local OKX forums, instant messaging platforms, and chat groups with the community to increase positive engagement.

• Collaborate with internal departments to establish campaign objectives, complete tasks, and identify and solve problems.

• Explore new community-friendly platforms and groups to facilitate the expansion of OKX's local user base and influence.

• Organize online events, assist in offline meet-ups, and conduct product and service surveys.

• Provide user feedback and market insights.

• Suggesting new ways to promote company offerings to the community and to reach measurable value.

• Support KOL leads sourcing.

• Support OKX products' educational content creation.

What We Look For In You

• Relevant experience in customer support

• Previous experience with key social media channels (Twitter, Telegram, Discord)

• Exceptional communication skills in English and another European language

• Strong understanding of cryptocurrency/blockchain related terminologies and trends and have a liking for crypto cultures

• Be able to work flexible and stretched hours to interact with the crypto community as frequently as possible

Nice to Haves

• Experience working across time zones and cross-cultural teams

• Bonus points if you have previously worked at a crypto exchange!

• Passionate about blockchain technology and the crypto payments space