Community Manager, Script Health

Who We Are

Welcome to Pink Triangle Press! We are Canada’s oldest LGBTQ2S+ media organization with a rich history of impactful publications and innovative projects spanning over 50 years. We inspire bold ideas and Set Love Free. We are proudly amongst the winners of both the GTA’s Top Employers and Canada’s Top Diversity Employers awards for 2026.

Check out all that we do here: https://www.pinktrianglepress.com

Come Work With Us!

This is an opportunity to join a mission-driven organization in a phase of increased community impact. The Community Manager is responsible for manifesting the mission and voice of Script.Health (including its three newsletters: Vital, Dose, and Signal) to the external world, championing the brand's presence and message. In conjunction with the Managing Editor, Health, they engage with existing audiences and develop emerging audiences by raising the profile of and engagement with Script’s products across all platforms. The Community Manager is a critical link between Script’s content and how it drives impact and connects to the world at large. This role requires a unique blend of digital savvy, cultural competency within the 2SLGBTQ+ community, and a commitment to health equity.

PLEASE NOTE:This role requires fluency in both English and French.

The Key Accountabilities of the Role Are:

Develop Bilingual Social Strategy & Bring Brand Authority to Audiences

• The person in this role is the architect behind Script’s digital identity, crafting a high-impact social ecosystem that resonates across both English and French-speaking communities. More than just managing accounts; the Community Manager develops and executes a sophisticated social strategy for Script and its newsletters, prioritizing queer and trans health equity and brand credibility at every touchpoint. Whether scaling Script’s presence or pioneering entirely new channels, this person defines the metrics of success—driving measurable growth, deep engagement, and positive community sentiment. The Community Manager must embody Script’s voice and spirit of inclusion and authority mixed with a sense of humour.

Acquisition, Engagement & Content Impact

• The person in this role serves as the driving force behind ensuring that Script’s content has impact with audiences and that newsletter audiences are growing through a strong presence across both digital platforms and occasional in-person events. Tasked with elevating the brand’s reach, they will work under the direction of the Managing Editor, Health, to seek out earned media opportunities and strategic placements within the health sector to ensure Script remains at the forefront of the conversation. The Community Manager also occasionally coordinates with marketing, sales, and other departments on joint initiatives to move Script’s strategy forward.

Keep Online Communities Safe & Moderated

• The person in this role is responsible for developing and enforcing rigorous protocols designed to shield marginalized voices from harassment and bad-faith actors, ensuring that digital platforms associated with Script remain a fortress for authentic expression. Beyond oversight, this individual will provide proactive moderation across sensitive health topics—including sexual health, mental health, and gender-affirming care—to maintain a space that is as inclusive as it is secure.

Qualifications:

• Journalism skills: strong editorial news judgment and knowledge of ethics, standards, and laws
• Strong understanding of the current digital and social media landscape, up to speed with latest trends, as well as pitfalls.
• Strong sense of digital marketing tools along with ability to create multimedia content for distribution
• Must be able to work bilingually in English and French
• Competency in 2SLGBTQIA+ issues, especially those related to health care

Knowledge:

• Strong understanding of the current digital and social media landscape, up to speed with latest trends, as well as pitfalls
• Strong sense of digital marketing tools along with ability to create multimedia content for distribution
• Must be able to work bilingually in English and French
• Competency in 2SLGBTQIA+ issues, especially those related to health care

Skills & Abilities:

• Exceptional communication and people skills
• Creative thinker
• Team player
• Ability to work quickly and deliver on tight deadlines
• Diplomatic, effective listening and communication skills, an ability to constructively facilitate conflict and de-escalate where necessary

Personality/Motivation:

• Comfortable working independently, as a Swiss Army knife, and skilled at working collaboratively with team members
• Passion for growing an audience, and creating active communities online
• Connection to the LGBTQ2+ communities and cultures, love for people and to be plugged in the communities we serve, online and in real life

Circumstances:

The role will be a remote work position with some requirements for in-person meetings. Hours are generally 8 hours per day, 40 hours per week with occasional weekend and evening work required. Occasional travel to Toronto may also be required.

What we provide - a few highlights

• Competitive pay
• A great group of people to spend time with every day
• Flexible schedule
• Great health benefits with no co-pay
• Company-matched pension plan and life and disability insurance
• Employee and family assistance program
• Largely remote working environment
• Access to training and support
• Opportunity to help make the world a better place!

Some Final Notes From Us

We’re committed to Employment Equity, and to providing a fair and equitable work environment. As part of our efforts to increase women and people of colour in leadership, we have signed the ParityPLEDGE (https://parity.org/take-the-pledge). We encourage applications from women, Indigenous people, people who are visible minorities and those living with disabilities. We are a trans-inclusive organization.

We're committed to ensuring accessible services and communications to individuals with disabilities. Once an applicant has been selected for an interview, requests for accommodation can be made at any stage of the recruitment process. Applicants should make their accommodation needs known when contacted.

This is a full-time "remote first" role, which to us means that the majority of our work is done remotely, with in-person time being dictated by the type of work involved (e.g. strategic planning, team building, and social events).

How to Apply

If this job sounds like it's for you, we’d love to hear from you! Please ensure that you send us a cover letter telling us why you're perfect for this role along with your resume.

Due to the volume of submissions, only applicants selected for the next step in our recruitment process will be contacted

Job Type: Full-time

Pay: $63,000.00-$65,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision care
• Work from home

Language:

• both English and French fluently (required)

Work Location: Remote