Community Market Associate (Casselberry)

The Community Market Associate (CMA) is responsible for creating and nurturing meaningful relationships with key local communities as well as senior-focused businesses to grow membership year-round. He/she will design and orchestrate events and develop fun, fresh and cost-effective techniques to keep senior participation and satisfaction high so positive word of mouth can also help fuel membership growth.

Location: 493 SR 436 Casselberry, FL 32707 

• The CMA will be assigned to CareMax center location(s) and through working with specific center(s) will lead growth and retention goals
• Drives new member growth by appropriately educating potential patients on CareMax value proposition and healthcare model
• Cultivate strong relationships with community partners and influencers, social workers, case managers, senior housing facilities, senior centers, etc., to establish CareMax as their top provider choice for seniors when referring patients to a primary care physician
• Work alongside partners to coordinate and execute local events (e.g., information tables, health fairs, provider lectures, etc.) to reach the turning 65 population and older
• Nurture, build and develop direct-to-seniors sales and community partnerships to generate new growth opportunity
• Establish strong relationships with Event Coordinators from our contracted health plans partners (HMOs) and create event opportunities in working alongside them to brand and build partnership recognition
• Create and maintain monthly activity/event calendar to provide highest return on investment (ROI) for assigned location
• Engage with new patients through and beyond their first appointment. Maintain relationships with enrolled patients by conducting 10-, 30-, 60- and 90-day calls to positively impact retention
• Maintain up-to-date lead information in designated tracking tool; Utilize tracker tool to document interactions with potential clients and ensures effective management of leads