Community Outreach Representative

Primary City/State:

Phoenix, Arizona

Department Name:

HP Statewide Plan Admin

Work Shift:

Day

Job Category:

Marketing and Communications

Explore and excel. At Banner, health care is a team effort. One might be surprised by the number of people who work behind the scenes and play a critical role in ensuring the best care for our patients. Apply today.

Phoenix is Arizona's major city and the fifth most populated city in the United States. It includes the posh resorts and green golf courses of Scottsdale, Tempe's lively college-town vibes, arts-friendly Mesa and pro-sports hub Glendale, several American Indian tribal lands, and the suburban cities of Chandler and Gilbert.

As a Community Outreach Representative, you will plan and coordinate logistics for all Medicare and Medicaid events inside the insurance division. Community outreach helps create community initiatives. You will maintain community events spreadsheets, and submit events for AHCCCS approval according to marketing guidelines. Having experience with event planning and coordination with some Medicare and Medicaid knowledge, and familiarity with local agencies and health providers will be helpful in this role. Hours for this position are Monday - Friday 8AM-4:30PM with occasional need to work evening and weekend hours to support community events.

Banner University Health Plans (BUHP) manage a variety of health plans. Our mission is to advance health and wellness through education, research and patient care. About Banner Health Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.

POSITION SUMMARY

This position is responsible for planning, coordinating, implementing programs and services which promote and increase public awareness and potential referral sources for a target patient population. Provides referral criteria, information on clinical trials, and advances in treatment to referral facilities, patients, families and the community at large.

CORE FUNCTIONS

1. Raises public awareness by developing and maintaining educational materials, resources and references for target patient population. Plans, organizes, or attends community or fund raising events, health fairs, programs, special events, speaking engagements and educational activities. Serves as a community spokesperson and advocate for target population.

2. Generates patient referrals by making regular on-site contacts with referral sources and providing education materials and referral criteria.

3. Develops reference and referral resources such as health/wellness presentations, libraries, call centers, or web sites for patients and families which expedite their access to care, inform them of clinical trials and advocacy groups, current research, new medications, new therapies, and medical advancements.

4. Participates in the development of the department budget in conjunction with established goals and objectives. Plays a key role in ensuring budgetary goals are met on an annual basis. Participates in, develops and maintains strategic goals, objectives and program services and activities which may include marketing plans.

5. Internal customers include volunteers, physicians and staff, including management and administrative level employees. External customers include community and business organizations, potential patient referral facilities, patients and families.

MINIMUM QUALIFICATIONS

Knowledge normally acquired through a bachelor's degree in business, marketing, nursing, social work or other health related field.

Must possess a valid driver's license and be eligible for coverage under the company auto insurance plan.

Skill level typically achieved through one to two years experience in a not-for-profit marketing, communications, or program services environment. Must travel within the community or outside the community to activities and events.

Employees working at Olive Branch Senior Center must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EOE/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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