Community Outreach Specialist

NCO Enterprise is growing rapidly and looking for a Community Outreach Specialist to be the next great addition to our exceptional customer service, sales, and outreach specialist team. We are looking for a competitive, coachable, and incredibly tenacious Community Outreach Specialist who is not only a professional but who can bring unique value to our rapidly growing team.

As a results-driven position, the Community Outreach Specialist role will actively work with new customers and boost company sales revenue through customer acquisition and local community outreach. By joining our Community Outreach Specialist team, we will give you the opportunity to apply your skill-set as you build from an entry-level position into a knowledgeable Community Outreach Specialists. The Community Outreach Specialist will also sustain customer growth through territory management, daily prospecting, and running product demonstrations with small business owners who fit our ideal customer profile.

Community Outreach Specialist Responsibilities:

• Engage in new business development through customer and community outreach, prospecting, networking, and referrals from customers directly
• Compile lists of prospective customers for use as sales leads, based on information from marketing lead-generating databases
• Travel throughout assigned territory to call on regular and prospective customers to complete orders and maintain good customer service
• Meet weekly-established customer relations and sales targets
• Quote prices, run credit checks, and prepare sales contracts for customers that exceed expectations
• Inform customers at the point of sale of all features and apps available to them when creating an account 
• Record all customer and prospect contact information in proprietary software accurately

For the Community Outreach Specialist role, we also look for individuals who: 

• Has 1-2 year prior experience in Marketing, Sales, Customer Relations, Customer Service, Promotions, Events, or Account Management similar backgrounds is preferred but not required
• Has an exceptional work ethic and is competitive, outgoing, professional, and driven to succeed
• Highly organized with strong time-management, multitasking, and prioritization skills
• Exceptional negotiation skills
• Confidence in their personal and interpersonal skills
• Eagerness to expand current horizons and expand professional knowledge base

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