Community Program Manager, Partner Development

Whatnot (YC W20) is a livestream shopping platform and marketplace backed by Andreessen Horowitz, Y Combinator, and CapitalG. We’re one of YC’s top companies and one of the fastest growing marketplaces ever. We’re laser focused on creating an exceptional software company, team, and place to work. You can read our principles here.

Our mission: enable anyone to turn their passion into a business and bring people together through commerce. We’re building the future of ecommerce; an interactive community where creators can make a living off their passion.

Did we mention we’re high growth? In January 2021, Whatnot had 10 ambitious employees. Today, the Whatnot team is 120+ employees and will exceed 300 by year end. We’re hiring forward thinking problem solvers across all functional areas. We recruit thoughtfully, can adapt quickly, and are scaling fully remotely.

The small but mighty Partnerships Development team is seeking a motivated and experienced individual to drive relationships and development for our future top sellers, media and brand partners. You will be at the forefront of a cross functional, multi disciplinary group supporting the development of a wide variety of sellers on Whatnot for the Go To Market team. The Partner Development Manager will be a foundational role to building long-standing businesses with our partners. If you possess strong relationship-building skills, love helping people and businesses grow, being part of a new team, and enjoy working cross-functionally to bring to life and launch our key partners, this is the role of a lifetime. 

The Partner Development team is seeking a go-getter who will help drive growth and impact for sellers within our platform, enabling us to build life changing business on Whatnot. As we are in the early days, you will also identify new ways to grow the Seller Development Programs at scale to deliver great impact so both sellers and Whatnot can continue to build together in the many years to come. 

Reporting to the Head of Partner Development, the ideal candidate will be a self-starter who is comfortable in a high growth environment, can make quick decisions, loves talking to sellers about their business, and can work with various marketing channels to help share these stories to the wider public. You have past experience helping grow content creators/businesses and love building from the ground up various materials to support their growth. Specifically, 

• Build, launch and iterate on virtual and IRL events that will help sellers grow a long term business on Whatnot.   
• Create marketing materials for sellers (decks, one pagers, infographics etc.) to help educate and inspire them 
• Set up and manage various communication channels (Mailchimp, blogs, Seller Academy) to help educate sellers at scale
• Support our GTM team with operational excellence including cross functional updates and communications, weekly tracking, participating in programs and events, progress on seller growth and any blockers. 
• Work collaboratively & cross-functionally with Partnerships, Marketing/Creative, Go to Market, Marketing, and Product teams and over communicate to each stakeholder to share our learnings and feedback that continue to deliver impact.

👋  You

• 5+ years of experience in a partner-facing role in the Internet, media/entertainment, and/or BD/Partnerships role building and growing communities 
• Ability to manage virtual and in person events at scale with high attention to detail 
• Passion and experience for building communication channels at scale (Mailchimp, Squarespace, Blogs, Social, etc.) 
• Experience working with PR/Comms teams to share and elevate stories within the community 
• Experience prioritizing and effectively motivating internal and external stakeholders to work towards a common goal
• Passion for working with cross-functional teams to collaborate, and successfully build businesses and brands 

🙏  Nice to Have

• Experience working within a seller academy or Partner Development Program 
• Experience building a business from the ground up
• Passion for creator communities and/or existing Whatnot product categories (e.g. vintage clothing, collectibles).
• Experience buying and selling in online marketplaces.

🎁  Benefits

• Competitive base salary and stock options
• Unlimited Vacation Policy and Company-wide Holidays (including a spring and winter break)
• Health Insurance options including Medical, Dental, Vision, Life, Short term disability & Long term Disability
  • Whatnot covers 99% of employee premium costs, and 75% of dependent care premiums for Medical
  • Dental and Vision sponsored 100% by Whatnot for employees and dependents
• Work From Home Support
  • Laptop provided by Whatnot and home office setup allowance
  • $450 work-from-anywhere quarterly allowance for cell phone, internet, or co-working space
• Care benefits
  • $1,350 quarterly allowance on food
  • $1,500 quarterly allowance for wellness
  • 16 weeks Paid Parental Leave and gradual return to work
  • $20,000 for family planning, such as adoption or fertility expenses