Compliance Analyst

Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

Company Information

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Whether our customers are accelerating life sciences research, solving sophisticated analytical challenges, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

Don't miss this high-reaching opportunity to join a leading global company and make a significant impact on our team. Apply now and be part of our success story!

For more information, please visit www.thermofisher.com

Role and responsibility

The Compliance Analyst plays a pivotal role in driving flawless project management and ensuring that our ambitious goals are met with outstanding precision. You will be instrumental in promptly onboarding suppliers into our supplier information management tool while supporting the overall onboarding workflow.

• Closely monitor support inbox, intake form, and Trust Your Supplier to ensure suppliers progress efficiently through the onboarding process.
• Collaborate with our proven global project team, vendor master teams, and support teams to foster a collaborative environment
• Offer insights on the overall onboarding process and proactively see opportunities for improvement.
• Present regular status updates on progress, ensuring SLAs are met, and own issue resolution with a determined approach
• Complete system testing and general tool troubleshooting as needed to ensure a flawless user experience
• Communicate with suppliers regarding onboarding to assist in troubleshooting, answering process questions, and driving overall tool adoption

Experience and qualifications

To excel in this role, you should bring a combination of analytical prowess and outstanding communication skills. You will need:

• Strong, demonstrable experience in a customer service and/or analyst role
• Proficiency in German Language
• The ability to successfully interact with all levels of the organization - a strong communicator who can deliver the right message to the right audience

- Impressive business sense with the capacity to influence outcomes, get consensus, and align partners towards future solutions - determined to deliver customer-focused management.

• Approachability and customer focus while providing value-added expertise
• Excellent analytical and problem resolution skills
• Knowledge of data management, project management, and technical solutions

Experience

• Minimum 1-3 years of business and/or functional experience with a focus on customer service
• Experience working across multiple and diverse organizations, including shared services

Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.