Compliance Manager

Flex is an early-stage, remote-first FinTech startup that is bringing flexible payments to recurring bills. It’s hard to believe that it’s 2022 and you’re still not able to choose when you pay your bills. Flex is here to change that! Flex is a multi-bill platform. We began by revolutionizing rent — Americans’ largest recurring bill. We enable our users to pay rent and bills throughout the month on a schedule that better fits their finances. With Flex, everybody can better manage their bills and budget. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we plan to scale to 300 team members in 2022. Will you be a part of the team?

• Assist in developing, maintaining, and implementing compliance policies that clearly set forth legal and regulatory requirements to which Flex and its employees must adhere
• Collaborate with first-line management to develop and implement operational procedures and process controls designed to assure compliance
• Assist in oversight of compliance activities related to Flex product
• Coordinate risk assessments to identify and measure compliance risks and the adequacy of controls to mitigate those risks
• Create monitoring, testing, and reporting to identify and remediate deficiencies
• Participate and assist in discussions with leaders on compliance matters, including strategic priorities, risk assessments, regulatory change management, compliance monitoring and testing, training, issues management, consumer complaints, and third-party risk
• Engage with management on the development and implementation of new or material changes to products or services to assess compliance risks and ensure appropriate mechanisms are in place to monitor and mitigate those risks
• Assist in developing and presenting analysis and reporting to management and the Board on the status of the CMS and any material regulatory developments or risks
• Assist with compliance audits and regulatory examinations and spearhead corrective actions and remediation efforts

• Minimum of 5-7 years in regulatory compliance, or relevant legal field, with at least some of that experience in banking compliance
• Experience developing and/or executing a Compliance Management System (CMS) including risk assessment, monitoring and testing, training, and issue management
• Working knowledge of federal consumer protection laws and regulations to include but not limited to ECOA, TILA, FCRA, FDCPA, EFTA, ESIGN, SCRA/MLA, GLBA, UDAAP, and Fair Lending
• Working knowledge of consumer lending and/or payment operations
• Bachelor’s or higher degree
• Certified Regulatory Compliance Manager (CRCM) preferred
• Excellent oral and written communication skills
• Adaptable and able to work in a changing environment

• Competitive pay
• 100% company-paid medical, dental, and vision
• 401(k) + company stock options
• Unlimited paid time off + company paid holidays
• Parental leave + IVF and adoption support
• Flex Cares Program: Non-profit company match + pet adoption coverage
• Free Flex subscription