Compliance Support Analyst

Lead is a fintech building banking infrastructure for embedded financial products and services. We operate an FDIC-insured bank headquartered in Kansas City, Missouri. Additionally, we have offices in San Francisco, Sunnyvale, and New York City, where our technical, product, design, and legal teams operate.

We are built for a constantly evolving financial landscape, where new ventures and technological advancements emerge daily. Guided by a team of entrepreneurs and technologists with decades of experience navigating intricate banking and payments regulations, Lead blends regulatory and technological expertise to help our fintech partners scale their operations with compliance and creativity.

Simply put, Lead offers the essential attributes that every fintech seeks in a partner bank. First, unparalleled technical expertise from a distinguished team of developers with an extensive understanding of the banking and payments systems. Second, oversight expertise, automated compliance systems, and bespoke program management to navigate the ever-shifting regulatory landscape. Finally, a commitment to transparency and operational rigor to ensure everyone’s money does what it’s supposed to do. 

As a Community Bank, we provide personalized banking services and solutions to support the businesses, individuals, and charitable organizations of the Kansas City Metropolitan Area, both in branch and online. We are committed to fostering strong relationships, supporting local economic growth, and we believe in the power of being an integral part of the community we serve.

Role Description: In this role, the Compliance Support Analyst will be responsible for assisting the TCB Regulatory Compliance Manager in the delivery of the Compliance Management System (CMS). As such, the Compliance Support Analyst will provide horizontal compliance support to the broader compliance function by supporting enterprise complaints, CRA data input and analysis, the Bank’s model risk management inventory and reporting, prepare and maintain committee and departmental level reporting and metrics, support issue management and provide compliance advisory support. Further duties can be assigned at any time due to expanded activities from the bank, its partners, or regulators.

In this role you will:

• Support the TCB Complaints Program with monthly complaint and corrective action reporting, identifying reporting gaps, producing monthly and quarterly reports, escalating and completing external complaints received by the FDIC, CFPB, BBB, or any other regulatory body. 
• Support the Bank’s Compliance Program by assisting with the coordination of internal testing and monitoring, policy management, and issue management tracking.
• Assist with maintaining and preparation of reporting key risk indicators and performance results for the Board of Directors and Management Committees. 
• Support the Bank’s commitment, tracking and reporting responsibilities for the Community Reinvestment Act.
• Assist with other duties and projects as assigned. 




In addition to the aforementioned responsibilities, the Compliance Support Analyst will be expected to:

• Utilize strong judgment when engaging with stakeholders and management
• Complete work in a timely fashion
• Escalate matters to their direct lead if work is not clear, expectations are in danger of not being met or if milestones and or deliverable timelines are not clear
• Review work independently to ensure accuracy and ensure materials are surfaced to the Analyst direct manager for final review
• Exhibit the ability to take feedback and enhance work product over time based on feedback

Qualifications:

• Minimum of 1-3 years’ compliance banking experience
• Have knowledge of applicable federal and state laws, regulations and guidance, including, but not limited to UDAAP, CRA, Reg E, Reg CC, Reg DD, Reg B, and other federal consumer protection legislation and regulations
• Demonstrate exceptional communication skills
• Ability to make judgments based on information provided 
• Ability to work and complete tasks, with minimal direct supervision
• Eager to learn and achieve proficiency 
• Curious, have humility, open to learning, and approach your work with a growth mindset 
• Thrive working in a fluid environment with high autonomy
• Love to collaborate to get the best, most efficient outcome
• Embody the growth mindset and bring a self-driven and self-starter mentality to your work

What we offer:

• At Lead, we design our benefits to support company culture and principles, to foster an efficient and inspiring work environment, and to create the conditions for our team to give their best in both work and life
• Competitive compensation based on experience, geographic location, and role
• Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRA
• Paid parental leave
• Flexible vacation policy, including PTO and paid holidays
• A fun and challenging team environment in a dynamic industry with ample opportunities for career growth 

*Lead Bank is proud to have an inclusive culture committed to ensuring equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.