Compliance/Risk Program Manager First Line of Defense

• Building a best-in-class, proactive compliance management program that meets the needs of City National's continued growth and complexity.
• Develop and Implement compliance administration and monitoring of programs that ensure the bank's compliance with laws, regulations, and rules.
• Review, assess and monitor federal, state, and regulatory publications and other compliance resources to maintain current knowledge of regulations, rules, and industry best practice expectations.
• Build 1LOD Compliance Risk programs, standards and procedures.
• Partner with Corporate compliance for providing regulatory investigations and results along with other related audits and sensitive compliance projects as needed
• Supported new product development
• Maintaining up-to-date knowledge of industry best practices to further adhere to and develop effective compliance policies and procedures, respectively.
• Partner with and build effective relationships with Division senior management,DRMs andother colleagues throughout the bank to ensure compliance objectives are met.
• Work closely with Corporate Compliance to build the 1LOD Client complaint monitoring program and execute appropriate training across all divisions.
• Ensure all Compliance activities are performed by Compliance managers and officers and adhere to Compliance Management Framework and/or guidance.
• Develop, implement and monitor programs to prevent, detect and correct compliance issues.
• Make broad recommendations on improving compliance related processes and/or procedures to partner with management and implement solutions.
• Develop, implement and remediation programs, working with respective DRMs to correct compliance issues
• Build annual 1LOD Compliance Key Risk Indicator (KRI) refresh program. Oversee the divisions’ Lending and/ Deposit compliance functions and create metrics for adherence to guidelines by division.
• Serve in a leadership role on department and compliance initiatives working closely with management and peers.
• Maintain CNB internal control standards, including timely remediation and implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Participate regulatory examination prep and meetings. Assist with any MRA remediation as needed.
• Follow protocol to make sure all City National products, financial solutions and services are to be provided ethically and with integrity in a manner that is consistent with the client-first culture and values embodied in City National’s PRIDE statement.
• Comply fully with all Bank Compliance policies and procedures as well as all regulatory requirements (e.g., Truth-in-Lending Act, Truth-in-Savings Act, Home Mortgage Disclosure Act, Equal Credit Opportunity Act, Fair Housing Act, Real Estate Settlement Procedures Act, USA Patriot Act, Electronic Funds Transfer Act, Community Reinvestment Act, Federal Trade Commission Act, Bank Secrecy Act, Gramm Leach Bliley, OCC guidelines and regulations on predatory and abusive lending, privacy, complaint management, cash management, anti-money laundering and other suspicious activities) as well as FINRA, SEC and MSRB rules and those arising under the Bank's particular regulatory framework.

Must-Have*

• Bachelor's Degree Finance, Economics, Mathematics, Statistics or related field
• Minimum 10 -15 years of experience in financial services
• Minimum 8 years of experience in compliance or risk management

Skills and Knowledge

• Good knowledge of financial services products, including commercial and consumer etc.
• Familiarity with OCC Heightened Standards preferred
• Demonstrated ability to think critically and facilitate change through collaborative effort. Strong interpersonal, verbal, and written communication skills.
• Self-motivation, discipline, task focus, the ability to structure and present work and a proven record of delivering high quality results within strict deadlines.
• Must have the ability to multitask and prioritize several concurrent initiatives.
• Demonstrated ability to interact effectively, internally and externally, with the most senior representatives of organizations, regulators and vendors.
• Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be applicable to the financial industry preferred.
• Exceptional oral, written and interpersonal communication skills with the ability to apply logic and give guidance to others, interpret documents, understand procedures, write reports and correspondence, speak clearly to clients and colleagues.
• Thorough knowledge of related state and Federal banking regulations.
• Demonstrated ability to think critically and facilitate change through collaborative effort. Strong interpersonal, verbal, and written communication skills.
• Ability to analyze lending compliance situations and provide guidance, make recommendations, and/or escalates the issues to appropriate level of management.
• Ability to work with little or no direct supervision while performing duties.
• Proven ability to effectively train and instruct in a formal classroom or one-on-one environment.