Compliance/Risk Systems Director

SpotOn · San Francisco, CA

Company

SpotOn

Location

San Francisco, CA

Type

Full Time

Job Description

At SpotOn, we’re helping small businesses and restaurants compete and win with technology to better connect with their customers. Think marketing software, website development, e-commerce, reservations, online ordering, digital loyalty, review management, and both retail and restaurant point-of-sale (POS) solutions.Ā Ā 

Recently, SpotOn has:

  • Raised $300M in Series F funding (valuing SpotOn at $3.6 Billion)
  • Earned awards for Great Places to Work and Built In’s Best Places to Work
  • Earned award for Inc’s Fastest Growing Company in 2023
  • Rated the top-rated point-of-sale (POS) for Restaurants, Bars, Retail, and Small Business by Capterra users
  • Helped local businesses succeed with technology and support to battle through the labor shortage while also helping their employees earn more.Ā 

This year, we’re going even bigger—caring hard and moving fast down the path of high growth and positive impact.Ā 


That’s where you come in.Ā 

We are looking for a Compliance/Risk Systems Director to join our team. This individual will be responsible for implementing and maintaining systems and data to support all compliance and risk technology used for transaction monitoring, identity verification, customer screening, underwriting, risk assessments and reporting.Ā  Experience with transaction monitoring and case management systems for fraud and anti-money laundering (AML) is imperative.Ā 

As the Compliance/Risk Systems Director you will:

  • Help build and maintain compliance/risk technology features, systems, and rules in collaboration with Product, Engineering and Data Services teams
  • Develop and integrate technology solutions that align with industry best practice that can both scale AND create operational efficiencies
  • Help implement enhancements to identity verification, onboarding automation, customer risk scoring, and OFAC/Sanctions & PEP screening
  • Develop risk scoring to move toward automated underwriting incorporating various models and decision tools
  • Adoption of AI, robotics and machine learning techniques in various processes
  • Oversee on‐going analysis and testing to assess the continued relevance of the prevention & detection scenarios, including underlying rules, threshold values, parameters, and assumptions
  • Run large data queries to assist with analysis of new rules and tune existing rules
  • Support Model Validation, Risk Assessment and Business Continuity exercises
  • Oversee periodic data and model validations including identifying appropriate data sources, validation of the integrity, accuracy and quality of data to ensure that accurate and complete data flows through the Transaction Monitoring systems
  • Document and maintain a library of all rules, scenarios, thresholds, typologies and testing results for all compliance models that meet model validation standards.Ā  Maintain and create detailed documentation.
  • Propose process or policy changes as applicable and recommend changes to existing systems and/or vendor implementations
  • Pull data and run SQL queries to assist with KRI/KPI reports and monthly reviews

Our ideal candidate will have:

  • Experience building solutions in house with engineering as well as vendor integrations for fraud/risk, AML and identity management
  • 10 plus years experience working within a financial institution/payment processor/merchant monitoring services supporting fraud and/or compliance initiatives. Implementation of systems for fraud/risk, information security, OFAC, KYC or AML compliance systems
  • Experience with underwriting and financial modeling
  • Experience with model validations and rules testing
  • Familiarity with Fintechs, payments, money service business and/ or banking and lending rules
  • Solid understanding of database rationalization, configuration and design
  • Experience with rule development and testing
  • SQL expertise. Statistical regression and comparative analysis using SAS, SPSS or similar
  • Familiarity with advanced AI and machine learningĀ 
  • Great written and oral communications skills with solid documentation
  • Ability to work fluidly in a collaborative, team-based setting within a high growth technology company
  • Project management skills/experience
  • Highly motivated with demonstrated ability to prioritize tasks in support of investigations and investigative processes
  • Ability to make discretionary, fast decisions based on data
  • Demonstrated ability to achieve targets and goals with minimal supervision
  • Excellent communication, verbal, and writing skills

Nice to haves:

  • Experience at a PayFac
  • Familiarity with Visa, MasterCard and other payment network regulatory requirements
  • CAMS, ACFCS or ACFI certification

Benefits:Ā Ā 

At SpotOn, we put people above everything else. We’re known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can’t take care of our clients without taking care of our employees first, and that’s why we invest in you with a competitive benefits package which includes:

  • Medical, Dental and Vision InsuranceĀ 
  • 401k with company match
  • RSUsĀ 
  • Paid vacation, holiday and sick timeĀ 
  • Headspace membership for guided meditation and stress relieving tools through the Sequoia App*
  • Employee Resource Groups for Diversity and Inclusion, Women, LGBTQIA+, and other communities
  • Monthly cell phone and internet stipend
  • Unlimited access to virtual audio and visual workouts through the Sequoia App*
  • Subscription to Linkedin Learning to expand your knowledge on all kinds of fun topics
  • Tuition reimbursement for up to 2k per calendar year to assist with classes of your choice

* for those enrolled in the Anthem plan

Compensation:

  • Our base pay range is $150,000 - $195,000 for this position
  • Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan
  • Offers will be reflective of the candidate’s location and experience

SpotOn is an e-verify company.

Apply Now

Date Posted

10/18/2023

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