computer network technician

Work setting

• Help desk
• Consulting firm
• Server farm
• Information technology (IT) infrastructure

Responsibilities

Tasks

• Coordinate access and use of computer networks
• Install software
• Install web server hardware and software
• Load printer with paper and forms
• Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
• Monitor the performance of computer systems and networks
• Troubleshoot, maintain and upgrade web server hardware and software
• Evaluate and install computer hardware, networking software and operating system software
• Provide problem-solving services to network users
• Implement data, software and hardware security procedures
• Perform routine network start up and close down and maintain control records
• Perform data backups and disaster recovery operations
• Set up local area networks and connections to the Internet
• Implement network traffic and security monitoring software, and optimize server performance
• Modify Web pages, applets and scripts
• Research and apply meta-data to Websites and register Websites with search engines
• Respond to requests for help and information from Website visitors and Website designers
• Perform Web-server backup and recovery operations
• Supervise technical staff

Supervision

• No supervision responsibility

Experience and specialization

Communication protocols

• TCP/IP
• HTTP

Computer and technology knowledge

• Development and operations (DevOps)
• Virtualization
• Linux
• Unix
• Networking software
• Networking hardware
• Networking security
• Extranet
• Intranet
• Internet
• Servers
• File management software
• Security software
• Mail server software
• Communication software
• Programming software
• Website creation and management software
• Information technology
• Database software
• Programming languages
• Software development
• Spreadsheet
• Amazon Web Services (AWS)
• Firewall
• PHP
• MySQL
• SQL
• Linux OS
• Python
• Cloud
• Ubuntu
• Apache Flex

Additional information

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Manual dexterity
• Attention to detail
• Sitting

Own tools/equipment

• Computer
• Internet access
• Cellular phone

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Initiative
• Judgement
• Organized
• Team player
• Creativity
• Dedication

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Bonus
• Group insurance benefits
• Life insurance
• Mileage paid
• Registered Retirement Savings Plan (RRSP)

Long term benefits

• Long-term care insurance

Other benefits

• Learning/training paid by employer
• Team building opportunities
• Travel insurance
• Wellness program