Computer Systems Analyst/Engineer

Computer Systems Analyst/Engineer

Description

Computer Systems Analyst/Engineer

This position provides support for operating issues affecting the reliable operations of the bulk electric system for Southern Company Services Transmission's Energy Management Systems (EMS). This position is responsible for the implementation, execution, and improvement of operational processes to ensure system availability for all computer systems supported by the EMS department and used by Southern Company operating companies' transmission control centers (OPCO TCC's) as well as the power coordination center (PCC) and their respective back-office personnel.

The successful candidate will provide 24x7 operational support for the EMS/SCADA Systems (current Spectrum Power 3/future OSI Monarch) and other tools that support the operational needs of our customers. This role will focus on administration of Unix/Linux servers, Windows servers, and Windows desktop computers that are built and maintained by the EMS department or provided by solution vendors. Additional responsibilities may include use or maintenance of supporting systems such as backup solutions (Networker/Veeam), source code management (GitHub), package deployment (RPM/Yum, SCCM), solution and performance monitoring (Zenoss, ArcSight), and incident or change management (Remedy).

Relocation assistance is available.

Required Skills and Knowledge:

• Proficiency with Windows desktop use including basic administration and Microsoft Office
• Proficiency with Windows server administration and/or Unix/Linux (RHEL) administration
• Understanding of computer hardware including physical/virtual servers, desktop maintenance, network and security concepts, and application support.
• Basic computer scripting and/or programming skills. PowerShell or SSH familiarity a plus.
• Excellent communication and organizational skills are required. This role will work with multiple other teams and vendor support groups to administer systems, coordinate releases, and support deployed solutions.
• Must be able to obtain Critical Infrastructure Protection (CIP) and Insider Threat Program (ITP) security clearance as required

Experience and Education:

• Degree in Computer Science/Engineering or equivalent experience.
• Experience supporting and troubleshooting computer systems in an enterprise setting.
• General understanding of computer system infrastructure, operations, and security.
• Knowledge of electric utility transmission operations is a plus

Skills and Abilities:

• Must have a customer focused attitude and the desire and ability to learn about the Transmission core business and its needs.
• Must have analytical, problem solving, and troubleshooting skills.
• Ability to handle multiple tasks with competing priorities as well as delegation skills as appropriate.
• Ability to bring consensus and buy-in among people with different views and agendas.
• Ability to grasp complex Energy Management Systems operational issues, risk factors, and business drivers.

Behavioral Aspects:

• Must demonstrate Southern Company Core Values (Safety First, Unquestionable Trust, Superior Performance, Total Commitment) and a commitment to Human Performance.
• Must have strong interpersonal skills, be a self-starter, a decision-maker, flexible, self-directed, and a team player.
• Must possess the ability to build and maintain relationships within a team, with customer organizations and multiple vendors.

Other Requirements:

• Willingness to be on call as needed 24x7
• Willingness to adhere to stringent federal and corporate requirements regarding how work is performed and security of EMS systems and information
• Travel (10%-15% of time) to attend Southern Company functions and maintain system hardware

Southern Company (NYSE: SO) is a leading energy company serving 9 million customers through its subsidiaries as of Jan. 1, 2019. The company provides clean, safe, reliable and affordable energy through electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company serving wholesale customers across America, a leading distributed energy infrastructure company, a fiber optics network and telecommunications services . Southern Company brands are known for excellent customer service, high reliability and affordable prices below the national average. For more than a century, we have been building the future of energy and developing the full portfolio of energy resources, including carbon-free nuclear, advanced carbon capture technologies, natural gas, renewables, energy efficiency and storage technology. Through an industry-leading commitment to innovation and a low-carbon future, Southern Company and its subsidiaries develop the customized energy solutions our customers and communities require to drive growth and prosperity. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and govern our business to the benefit of our world. Our corporate culture and hiring practices have been recognized nationally by the U.S. Department of Defense, G.I. Jobs magazine, DiversityInc, Black Enterprise, Forbes and the Women's Choice Award. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

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Job Field: Information Technology

Job Type: Standard

Primary Location: Alabama-Metro Birmingham/Eastern AL-Birmingham

Operating Company: Southern Company Services

Job Type: Standard

Travel (Up to): Yes, 25 % of the Time

Work Location(s):

APC Corporate Headquarters - 600 North 18th Street (600BIRMINGHAM)

600 North 18th Street

Birmingham, 35203

Req ID: SCS2010963