Conferencing Technology Specialist

New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide.

We are looking for team members to contribute to and deliver our mission: “To deliver and support technology solutions that securely connect people, places, and information.” New Era Technology is a community of like-minded, like-hearted people who share the same vision and values.

Work alongside the finest team of highly skilled and industry-certified professionals who are encouraged to drive change and think outside of the box. As a team member, you will receive competitive benefits, industry training, and certifications.  New Era Technology empowers businesses to embrace the future workplace. As customers shift their perspectives on where and how work happens, we are there to meet them with flexible, resilient, and productive solutions.

New Era Technology provides a team-oriented culture, a positive environment filled with an incredible staff, and a genuine passion for providing the best service to our customers worldwide. We believe that investing in our employees is the key to professional growth, delivering exceptional experiences for our customers, and setting the standard for excellence in our field.

We offer a growth-orientated, high-tech environment for employees. Along with our many benefits, you can expect a corporate culture that promotes personal and professional development. Our customer-focused teams are built on our core values: Community, Integrity, Agile, and Committed.

We currently have an opportunity for an onsite Video Conferencing Specialist to support a global network environment.  At least 3 years’ Global Financial Services, Healthcare or Pharmaceutical experience is preferred.

Responsibilities:

• Support and maintain in-house Audio-Visual Equipment
• Execute live webcasts, C-Suite global town halls, network broadcast & interviews, and client events
• Troubleshoot technical issues minimizing event impact
• Support multiple projects - ensuring timely delivery and exceptional execution
• Introduce new tools and techniques to elevate audience experiences and enhance visual storytelling.

Skills required:

• Must have experience with video conferencing tools: Cisco Telepresence, Cisco WebEx, Microsoft Teams, Zoom, etc.
• Experience with live streaming/virtual events as well as physical events
• Experience with production tools and technologies such as: Audio & Lighting, AV Systems, Digital Sound Processing, Biamp, Crestron, TriCaster Video Switcher, Pre & Post Video Production, Staging Understanding of security and data privacy standards
• Effective interpersonal skills and relationship-building skills.
• Candidate must have a flexible personal schedule in order to service clients throughout the business day and be available for after hours service as necessary

This position is on-site 5 days a week.