Configuration Manager / Tech Writer

ECS is seeking a Configuration Manager / Tech Writer to work in our Stafford, VA office.

Job Description:

We are currently seeking a talented Configuration Manager / Technical Writer to join our team. This role will provide configuration support and documentation to create a healthy security posture implementing Comply-To-Connect for our delivered Managed Service supporting the US Marine Corps

• Provide configuration management (CM) for information system software, hardware, and firmware; and assess the security impact of those changes.
• Work closely with the Government customer supporting daily activities and weekly Program meetings with stakeholders
• Coordinate across departments to support and initiate related communications to complete assigned tasks.
• Support Configuration boards and associated reviews to determine impact of proposed engineering data releases and changes
• Support configuration/data delivery and artifact related activities (i.e., change execution, document preparation/analyses, access portals and tools)
• Adhere to configuration control and related data delivery procedures.
• Use approved templates for communications and training materials.
• Review completed work of other contractor personnel for accuracy of data and information, procedure and guidance compliance, and error-free documentation prior to submission to Government.
• Continually seek opportunities to increase customer satisfaction; develop long-lasting client relationships
• Work well in a team oriented environment, and be able to self-manage tasks to ensure success.
• Communicate up and down within the organization; prepare detailed descriptions of issues, status updates, recommendations, and reports.
• Applicants must be organized with an eye for detail.

Required Skills:

• Minimum Secret clearance is required prior to start date.
• Must be US Citizen
• HS, 4 years
• 6 yrs. experience working in a DOD environment (Contractor/Civilian/Military), preferably USMC
• Experience developing and maintaining configuration management system tools, scripts, procedures, and documentation
• Strong interpersonal and communications skills
• Expert level expertise in configuration management process and techniques with experience establishing and implementing a configuration management plan
• Expert level expertise with identification of controlled artifacts (configuration items) and implementation of standard CM control processes
• Experience with projects across development life cycles (analysis through implementation)
• Ability to multi-task and effectively prioritize competing requirements
• Demonstrated experience providing technical/subject matter expertise; and in planning, organizing, executing, and controlling project tasks resulting in successful delivery of professional services
• Experience developing and maintaining configuration management system tools, scripts, procedures, and documentation
• Must be proficient with MS desktop programs such as Powerpoint, Excel, Word, & Visio
• Must possess a high attention to detail
• Good oral and written communications skills

Desired Skills:

• Bachelor's Degree in a computer science related field
• Experience in product release planning
• Experience managing knowledge bases / lessons learned repositories
• Planning, developing, organizing, writing, and editing architecture documents, technical specifications, and concept of operations procedures for DOD.
• ITIL v3 or ITIL 4 Certification.
• Experience with all of the following: ForeScout, Networking, Windows, McAfee, Endpoint Detection and Response (EDR), ACAS
• Experience creating, maintaining, and reviewing security compliance documentation (Systems Security Plan, Contingency Plan, Risk Assessment, POAMs)
• Technical Writing

ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. ECS promotes affirmative action for minorities, women, disabled persons, and veterans.

ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3800 employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.