Consultant (848)

EPIC Broker and Client Management

Working with the EPIC Broker, client, PBM, and EPIC resources the candidate will:

• Lead the EPIC Account Team supporting clients and owns the relationship with clients and EPIC Brokers
• Identify and maintain appropriate multi-level client relationships and a deep understanding of client business and corporate culture resulting in high client satisfaction and retention
• Develop and implement customized strategic plans based on unique client needs to achieve targeted long- and short-term
• Track and measure vendor contract performance including operational and financial
• Lead and participate in ongoing client meetings including:
  • PBM implementation support
  • Vendor review meetings
  • Independent strategy and performance assessment meetings
• Use analytical skills/tools to identify and present opportunities to clients that will serve to support trend management, cost savings, identify FWA, etc.
• Navigate appropriate internal EPIC experts on custom projects and
• Review PBM provided pharmacy program indicators and reports for ongoing opportunities and program performance
• Create and maintain ongoing reports and documentation related to client relationship and program
• Responsible for renewal of client relationship and creating strategy, scope of services and appropriate fee structure to match client

Program and Business Development

• Assess opportunity for expanding EPIC Pharmacy Solution services within existing client
• Leverage client relationship for EPIC prospecting efforts by creating developing client
• Participation in conferences and other forums for showcasing program experience and
• Participate in internal workgroups to develop new programs, services, corporate positions and publications based on the continual assessment of client and market

Account Implementation

• Provide oversight, guidance and serve as an advocate for the broker and client to ensure vendor requirements are being met and service levels are adequate throughout vendor
• Identify issues and concerns for appropriate escalation and resolution to ensure successful

RFP Process Management

• Lead the development and management of the RFP process for clients including RFP creation, vendor selection meetings and contract execution (in conjunction with internal RFP coordinator).
• Participate in general RFI/RFP process via scoring and assistance with this annual process.

Contract Review and Execution

• Lead the review process for new and renewing vendor contracts through final execution to ensure current terms, definitions and compliance with RFP
• Lead the creation and renewal of EPIC Pharmacy Solutions client agreements to create appropriate scope of services and fee

• Extensive knowledge of PBM and specialty pharmacy environment (2 years minimum experience).
• Strong verbal and written communication skills including presentation skills and client relationship management
• Ability to develop strategies and implement programs for client Rx benefit programs
• Strong experience with Broker, TPA and Captive markets
• Strong clinical and financial analysis skills including: Word, PowerPoint and Excel
• Travel is required, but typically less than 20%
• Pharmacy benefits background with bachelor’s degree; MBA preferred
• Business development experience preferred

Salary and Benefits

Salary is based on background and experience. Benefits include full medical, pharmacy, dental, vision, life and disability insurance, paid vacation, sick leave, 401k match and annual bonus potential. 

Volunteer Time off

EPIC recognizes it is our responsibility as a good corporate citizen to help enrich our surrounding communities of residence and work. We encourage our employees to take time off and become involved in their communities, lending their voluntary support to programs that positively impact the quality of life within these communities.

Equal Opportunity

EPIC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state or local laws.

This policy applies to all policies and procedures, areas of employment, including recruiting, hiring, training, promotions, compensation, benefits, transfers, terminations, social, and recreational programs and all other terms and conditions of employment.

WHY JOIN US? 

• 15th Largest Broker in US
• Voted " Best Place to Work" in the Insurance Industry
• Awesome Benefits:  401K matching, Generous Time Off Policy, Flexible Work Options, Medical, Dental, Vision, Pet Insurance, Cancer Insurance, Wellness Programs, Employee Award Programs (Trips!).

EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. An Equal Opportunity/Affirmative Action Employer.

#LI-Remote

#LI-GB1