Consultant-Customer Process Transformation

Introduction
As a Strategy Consultant at IBM you will help reinvent businesses and industries by developing and utilizing specialized knowledge of industry-specific and cross-industry competitive strategies. You’ll manage complex components of an engagement working closely with clients and their customers to understand their pain points. Your strategic recommendations will drive change in a digitally-enabled era and give you the opportunity to collaborate with highly talented IBMers. Are you ready?

Your Role and Responsibilities

• Leverage IBM’s digital commerce and methodology to help our clients for project delivery
• Participate and present solutions to various level of stakeholders of clients.
• Develop or evaluate operation capabilities such as process organization IT on where/how clients should invest their digital transformation today and tomorrow to drive revenue growth or optimize costs to improve operation efficiency.
• Leverage ecosystem partners to improve clients’ operation efficiency.

Required Technical and Professional Expertise

• Functional knowledge – CRM
• Industry experience of Consumer Electronic Product Healthcare Life Science Automotive or Industrial Products.

Preferred Technical and Professional Expertise
Familiar with CRM projects