Consultant, Investor Services

Northern Trust Hedge Fund Services is a global fund administrator, specializing in administering assets of complex hedge funds. The successful candidate will be an ambitious self-starter who has demonstrated the ability to function in a dynamic, fast-paced and demanding environment. The Investor Services function of Hedge Fund Services is responsible for managing the communication with and activities of fund investors on behalf of our clients.

Responsibilities:

• Ensures proper completion and the timely and accurate processing of investor related documents (subscriptions, redemptions, transfers, tax forms, etc.)
• Completes all appropriate investor due diligence checks, including AML, KYC, and client verification checks
• Instructs redemption payments and maintains client bank accounts
• Maintains investor related contact information and static data
• Issues trade confirmation, statements, and reports to investors
• Responds to investor related inquiries in a prompt and accurate manner
• Identifies and manages investor problems/issues and participates in their resolution
• Assists in the client and investor onboarding process
• Participates in developing requirements for and the testing of new system functionality
• Able to serve as a key subject matter expert and mentor to other more junior level employees

Requirements:

• Excellent oral and written communication skills
• Client service focused
• Detail-oriented and accurate in a fast-paced environment
• Proven ability to organize a demanding workload and manage multiple tasks simultaneously, with accuracy
• Ability to work both independently and cooperatively within a team environment
• Highly flexible and adaptable to change

Qualifications:

• A College or University degree
• Experience working within the investment management industry is preferred
• Accounting experience/exposure is helpful