Consultant Relations Manager (Remote)

Responsibilities:

• Responsibilities:
• Build reporting for wins/losses by consulting firm; identify trends and help develop mitigation strategies, where appropriate
• Develop a relationship mapping mechanism to fully understand the depth and breadth of our consultant relationships and where to prioritize our time
• Prioritize which consultants and local markets to focus education and messaging efforts
• Build relationships with consultants from the large, national consulting firms like Aon, Mercer, and Willis Towers Watson
• Be responsible for monitoring and reporting out key learnings and Salesforce insights to team on a recurring basis
• Develop targeted messaging for the consultant community in partnership with marketing
• Articulate Included Health differentiators and value prop in general, and when appropriate, on employer-specific opportunities
• Coordinate meetings with consultants to understand our differentiators and to drive excitement about our solutions
• Partner with Sales and Customer Success on key opportunities to help strategize how to best partner with the consultant to win
• Inform future roadmap and product packaging based on input from the consulting community
• Work with Proposal Team to draft responses to Consultant RFIs

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In your first 30 days:

• Onboard remotely
• Work to understand our consultant relationships and client footprint
• Begin to build relationships with colleagues in Sales, Customer Success, and Product Marketing
• Become familiar with Included Health products and solutions
• Shadow Consultant Relations team on their current meetings 

In your first 60 days:

• Develop a strong internal network
• Have a deep understanding of the Included Health value proposition
• Develop reporting dashboard for key metrics by firm

In your first 90 days:

• Begin meetings with consultants
• Ability to articulate product differentiators 

Qualifications:

• 3+ years of customer-facing experience in health and benefits 
• Experience at a consulting or brokerage firm
• Experience in a high growth, fast changing environment
• Experience working with cross-functional teams with proven success
• Strong communication skills, both written and verbal, with the ability to convey complex information and messages to a broad and diverse audience
• Strong interpersonal skills with the ability to work independently and within a team environment
• Team player with a collaborative orientation
• Ability to travel (travel amount TBD)
• Bachelors degree required