Veeva

Consultant - Site Solutions

Posted 3 Hours Ago

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Hiring Remotely in Philadelphia PA USA

In-Office or Remote

70K-140K Annually

Mid level

Big Data • Cloud • Healthtech • Software • Big Data Analytics

The software company powering the path to the world’s new medicines.

The Role

As a Consultant you'll implement SiteVault for clinical research manage customer relationships and provide support for software solutions in the life sciences sector.

Summary Generated by Built In

Veeva Systems is a mission-driven organization and pioneer in industry cloud helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing Customer Success Employee Success and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC) legally bound to balancing the interests of customers employees society and investors.

As a Work Anywhere company we support your flexibility to work from home or in the office so you can thrive in your ideal environment.

Join us in transforming the life sciences industry committed to making a positive impact on its customers employees and communities.

The Role

Veeva Systems the leader in the Industry Cloud for Life Sciences is seeking to hire a Consultant/Senior Consultant for our Site Solutions Professional Services team. In this role you’ll help implement SiteVault a solution focused on clinical research sites and play a key part in ensuring customers' long-term success. You will act as the main point of contact between Veeva and key customer stakeholders driving collaboration managing escalations and demonstrating value through proactive engagement.

As a Consultant/Senior Consultant you'll be responsible for implementing site-focused applications and managing long-term customer relationships. Ideal candidates will have consulting experience or customer success experience leading the design and deployment of innovative software solutions within the Life Sciences or Healthcare sectors.

Opportunities are available within the United States for this role which is a remote position with a strong preference for Eastern or Central Time Zone. If a candidate is near an airport and able to meet travel requirements there is no work location requirement. Qualified U.S.-based candidates are encouraged to apply.

What You’ll Do

Lead the charge in implementing SiteVault eISF and CTMS ensuring alignment with customer goals and sales expectations
Understand customer goals and build strong relationships by regularly engaging with customer decision-makers
Help support renewal efforts engage with potential renewals and guide them through the process
Help create and maintain an automated onboarding experience for our customers using the free version of SiteVault and provide light-touch support through HubSpot
Lead year-end reviews to discuss progress gather insights and kickstart renewal conversations
Provide valuable feedback to the product team informing them of customer needs and industry trends

Requirements

3+ years of experience in enterprise software implementation in the life sciences healthcare or relevant fields
Based in North America
Customer-facing consulting experience delivering workshop material developing meaningful customer relationships and gathering requirements with business and system stakeholders
Ability to act with speed to understand requirements create corresponding solutions and willingness to roll up your sleeves
Typical travel is 10% but can be up to 20%

Nice to Have

SaaS/cloud experience in the management of site CTMS or eISF systems
Clinical research experience at a site
Experience using HubSpot

Perks & Benefits

Medical dental vision and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program

Compensation

Base pay: $70000 - $140000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications experience and expected contributions. This position may also be eligible for other types of compensation in addition to base salary such as variable bonus and/or stock bonus.

#LI-Remote

#LI-Associate

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity or expression religion national origin or ancestry age disability marital status pregnancy protected veteran status protected genetic information political affiliation or any other characteristics protected by local laws regulations or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process please contact us at [email protected].

Top Skills

Hubspot

SaaS

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The Company

HQ: Pleasanton CA

6000 Employees

Year Founded: 2007

What We Do

Veeva is the global leader in cloud software for the life sciences industry. Committed to innovation product excellence and customer success Veeva serves more than 1000 customers ranging from the world’s largest pharmaceutical companies to emerging biotechs. As a Public Benefit Corporation Veeva is committed to balancing the interests of all stakeholders including customers employees shareholders and the industries it serves.