Consulting Solutions Architect (Unified Communications)

World Wide Technology · Austin TX

Company

World Wide Technology

Location

Austin TX

Type

Full Time

Job Description

Why WWT?

Fueled by creativity and ideation, World Wide Technology strives to accelerate our growth and nurture future innovation. From our world class culture, to our generous benefits, to developing cutting edge technology solutions, WWT constantly works towards its mission of creating a profitable growth company that is a great place to work. We encourage our employees to embrace collaboration, get creative and think outside the box when it comes to delivering some of the most advanced technology solutions for our customers.

At a glance, WWT was founded in 1990 in St. Louis, Missouri. We employ over 6,500 individuals and closed nearly $13 Billion in revenue. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to announce that it has been named on the FORTUNE "100 Best Places to Work Forยฎ" list for the ninth consecutive year!

Want to work with highly motivated individuals that come together to form high performance team? Come join WWT today! We are looking for a Consulting Solutions Architect (Unified Communications) to join our SLED West team within Public Sector.

Why should you join the SLED West team?

We bring deep experience and expertise in developing creative workshops, data-driven strategies, technical solutions and unique services engagements needed to help deliver on customer outcomes in the most effective way. We draw on our full-scale suite of end-to-end capabilities to help customers upgrade and modernize their IT Infrastructure by providing a highly collaborative team environment in which we develop integrated, innovative services and solutions.

Want to learn more about our Public Sector Federal team? Check us out on our platform: https://www.wwt.com/public-sector

What will you be doing?

As a Consulting Solutions Architect, you will be focused on representing WWT as a Subject Matter Expert in all areas of unified communications and collaboration. Providing business-aligned strategies to ensure the customer is identifying the right solutions to solve their technology challenges will be a key component of the role. You will Work with the SLED West customer base and WWT Outside Sales teams to obtain technical priorities, challenges, and initiatives that can be translated into WWT Unified Communications opportunities.

Responsibilities:
  • Works with state/local government and education (SLED) focused customers and WWT Outside Sales team to obtain technical priorities, challenges, and initiatives that can be translated into WWT technology, services and DevOps opportunities.
  • Ability to integrate new architectural enhancements to existing infrastructures, design and propose technology solutions, tools and techniques to meet customer's existing and future needs.
  • Responsible for the coordination, delivery, and quality of pre-sales technology solutions at every level within the customer base.
  • Responsible for working with SLED West engineering team in designing, developing and proposing enterprise-wide solutions that meet customer's needs.
  • Ensures that proposed solutions, when implemented, meet the needs and functional requirements of the customer
  • Demonstrated experience navigating the customer landscape in the SLED space.
  • Ensures effective coordination and support between account teams and supporting post sale technical resources.
  • Assists in statement of work review and development.
  • Develops and fosters relationships with strategic original equipment manufacturers (OEMs) and key unified communications partners.


Requirements:
  • Requires expert technical knowledge in UC, network engineering and IT systems engineering.
  • Must possess excellent consulting analytical skills and be capable of quantifying risk to enterprise systems and level of compliance with industry standard UC and security policies.
  • Excellent communication skills, presentation, technical sales and interpersonal skills.
  • Minimum 10 years of technical enterprise pre-sales experience with a focus on Unified Communications solution architectures / transformation.
  • Previous technical pre-sales experience within SLED.
  • Strong engineering background with experience in Cisco Unified Communications (UC) architectures as well as Microsoft (Teams, cloud calling, etc.). Knowledge of Zoom and Poly are a plus.
  • Relevant certifications in UC OEMs such as Cisco, Microsoft, Zoom, etc. are a plus and highly desired.
  • Candidates will also be knowledgeable of networking protocols, IP networking and security related technologies.
  • Must be a US Citizen.
  • Self-driven, business minded, goal orientated, willing to travel as required.
  • WWT has implemented a vaccine requirement for all of its U.S. workforce. All new hires must be fully vaccinated. Appropriate religious and medical accommodations will be made.

Diversity, Equity, and Inclusion is more than a commitment at WWT - it is the foundation of what we do. Through diverse networks and pipelines, we have a clear vision: to create a Great Place to Work for All. We believe inclusion includes U. Be who U are at WWT!

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
  • Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
  • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
  • Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
  • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

World Wide Technology, Inc. offers excellent benefits and competitive compensation. Visit our company web page atwww.wwt.comfor more information.

Equal Opportunity Employer Minorities/Women/Veterans/Differently abled

Date Posted

09/16/2022

Views

5

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