Consumer Care Chat Agent - 7 roles - 6/7 Class

Chat Agent/Customer Service Representative

Our client is looking for passionate Chat Agent/Customer Service Representative with exceptional people and communication skills to join their team! If you're looking to join a fun and growing organization, don't hesitate and apply today!

Location: Schaumburg, IL

Compensation: $18/Hour

Job Responsibilities:

• communicate with consumers through live chat or email to answer questions
• receive and promptly respond to customer queries
• will solve problems and troubleshoot
• assist with website errors
• effectively understand customer's concerns and find solutions
• document issues and resolutions
• provide information about products
• assist with incoming call from time to time

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• 6+ months of chat/online customer service experience
• Great multitasking skills, ability to work under pressure
• Fast typing skills
• Professional communication skills

• Pay: We negotiate high salaries using US Bureau of Labor Statistics
• Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
• Permanent Employment: Many of Addison's Administrative job openings lead to potential permanent employment
• Connections: You connect directly with hiring managers from renowned organizations
• Options: You are presented multiple employment options near your home
• Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation