Consumer Insights Senior Manager

Job Description
What's on the Menu:
Our Company
To be the BEST food company, growing a BETTER world isn't just a dream - it's our GLOBAL VISION. Kraft Heinz represents over $29 billion in revenue and is the 3rd largest food and beverage company in North America and 5th largest in the world. This is the perfect time to join our team and build something great. To be the best, we want the best - best brands, best practices and, most importantly, the best people. That's where you come in...
The Role:
As the Senior Manager, Marketplace & Strategic Supplier Relationships for Consumer Insights, you will have the opportunity to impact the full global portfolio of Kraft Heinz brands. In this role you will help develop the ways our Insights teams work with research providers to understand our consumers and how they live, eat, and shop. This positionis responsible for building relationships with key suppliers, exploring new consumer research methods & offerings, and ensuring our Insights community is equipped to operate effectively. Through these connections this individual will advance the suite of Insights capabilities and inform the organization of broad dynamics shaping our consumers' behaviors.
Key Ingredients:

• Leads, plans, and implements the Central Insights agenda & budget based on business goals and growing needs across the team
• Conducts status meetings with current vendors, evaluates new methods & potential partners, and acts as vendors' central liaison when engaging with KHC Insights
• Partner with Global Head of Marketplace & Strategic Relationships in annual budgeting assessment to mediate internal Insights needs & financial expectations
• Help develop standard research processes for the organization
• Coordinate with Procurement to field RFPs where large global Insights needs arise
• Empower team learning plans, challenging status quo while working collaboratively with the cross-functional team to enable improved ways of understanding our consumers
• Ensure research vendors provide best-in-class research approaches for agility, speed and breakthrough insights
• Marketplace Insights lead, with emphasis in non-US markets:
• Build & share understanding of market dynamics (e.g., economy, inflation, consumer sentiment) impacting the world's consumers
• Contribute to earnings reports to build context of global consumer trends
• Address leadership needs through close vendor relationships & internal network, leveraging a wide scope of resources & touchpoints to answer adhoc questions

Recipe for Success: Apply if it sounds like you

• Strong experience in strategic insights/consumer insights roles, preferably at a CPG manufacturer or a combination of CPG and vendor/consulting side experience showcasing increasing responsibilities and scope
• Proficient in various market research techniques, including both qualitative and quantitative methods, with familiarity of the research marketplace (methods, data sources, etc.)
• Solid understanding of syndicated research tools (e.g. Nielsen, Circana, Mintel, etc).
• A track record of collaboration with cross-functional partners like Marketing, Sales, Data Science, Sensory, Finance, et al.
• History of progressing projects when given a desired end state & space to independently operate, navigating both internal and external stakeholders to do so
• Experience owning/managing a budget and/or contracts strongly preferred
• High level of tolerance for working through ambiguity to drive clarity, managing change and leading change management

Skills:

• An Owner: Ownership mentality, think and act like a start-up, building out functional skillsets against organizational needs to meet a diverse set of requirements
• Influential: Influence at all levels of organization (above & below) to work seamlessly with cross-functional teams, from Insights to Procurement to Data Science and other stakeholders
• Impactful: Ability to identify new needs or opportunities, seek out solutions, and clearly articulate reasoning back to partners & leaders
• Analytical: Ability to understand data & findings from a wide range of research partners, and evaluate potential fit within current portfolio of research tools
• Collaborator: Team player, works well in a fast-paced entrepreneurial environment in service of internal teammates across the globe. Ability to initiate & grow relationships is necessary.
• Strong Communicator: Showcase strong interpersonal skills through clear, concise recommendations that drive solution adoption
• Curiosity & Action: High degree of intellectual curiosity and creative insight, coupled with a drive for actionable, tangible results
• Strategic: Be a key strategic business partner to Insights team and a transformational partner. Present advanced understanding of consumer research methodologies/techniques, standardize processes, and experience to drive the function forward

What we offer you / You deserve

• An ambitious employer; we want to the best for you;
• A fast career track like only few other companies can match;
• A competitive salary and excellent bonus structure (above market);
• Always room for new ideas; if you have an excellent idea, please let us know, and we can set it in action!

We hope you find a seat at our table!
Location(s)
London - The Shard
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.