Consumer Product Coordinator

The Consumer Product Coordinator will assist the VP, Consumer Products with planning, developing and implementing the overall company's consumer product strategy. Responsibilities: • Research and outreach to new stores for Passport Program • Ongoing communication with Passport Program participants • Facilitate stamp creation/shipment & update/maintain destination list for Passport Program • Manage Consumer Product inventory which includes checking stock of merch/packaging, managing re-stock list, maintaining cleanliness of inventory space, and maintaining accuracy of inventory via Shopify • Facilitate status of ongoing orders with vendors • Search for new vendors for upcoming product ideas • Update product cost tracker & vendor list • Ensure timely submission and receipt of vendor payments • Check Shopify orders for new and unfulfilled items • Fulfill Shopify items • Check Shop email for customer issues • Manage data tracking across consumer products • Coordinate with inventory department to make sure inventory on Shopify matches actual inventory numbers • Update product images/descriptions and add new products to Shopify with appropriate tags • Stay on top of shipping changes and charges • Assist with Branding/Convention which includes: • Update/restock personal touches: tissue paper, tape, thank you for ordering cards • Update Passport Outreach email as necessary • Assure the synchronization of brand perception on convention floor (i.e., appropriate banners, tablecloths, etc.) • Make notes of pros/cons of convention set ups for future use • When necessary, secure the booth placement and rental of additional items • Ensure all public-facing merchandise items are seen by the CEO prior to convention • Customer Service point of contact: • Respond to shop emails in a timely manner • Make sure packages are going out correctly and with some pizazz! • Check in with Passport Stores on the program and their concerns/needs • Pass along necessary customer complaints/requests to VP, Consumer Products • Address issues brought up via socials (coordinate with Marketing Manger) • Other ad hoc projects as company growth continues Qualifications: • 1-2 years experience in consumer product strategy or equivalent • 1-2 years of entertainment industry work experience • Proficient in MS Word, Excel, PowerPoint. • Comfortable engaging in high volume vendor correspondence • Able to multitask and work within regular deadlines • Basic graphic-design/Photoshop experience a plus • Deep historical knowledge of film, both past and present, and love of film • Ability to improvise and shift priorities as opportunities arise