Content Analyst - Native German Speaker

About Bazaarvoice

At Bazaarvoice we create smart shopping experiences. Through our expansive global network product-passionate community & enterprise technology we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers increased sales and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers convert them or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005 Bazaarvoice is headquartered in Austin Texas with offices in North America Europe Asia and Australia.

It’s official: Bazaarvoice is a Great Place to Work in the US Australia India Lithuania France Germany and the UK !

Who We Want

Content Analysts expeditiously read analyze and apply codes to large quantities of user generated content that is posted to our clients' websites. This content includes customer product reviews questions and general comments in English and in German. On occasion the Content Analyst may encounter content that is deeply disturbing and illegal defined as text images or video that suggest or contain evidence of violence to children child sexual abuse serious crime or serious threats of violence. Bazaarvoice has over 12500 global clients. Each client has a unique set of guidelines by which their content is processed and code.

The Content Analyst is also a multi-faceted individual who may be utilized for occasional special projects. Special projects may be in English as well as German. Native level proficiency in German is required for this position. Professional level competency in English is also required for this position. You will be expected to handle content in your native language and English. This is a part-time hourly work from home position. You MUST reside in the United States in one of the states listed below. The start date for this role is Monday September 16 2024 .

A new Content Analyst participates in an initial four-week paid training program. The Content Analyst will study independently to complete a blended training curriculum consisting of online modules and exams attend a series of virtual coaching calls and complete live hands-on moderation hours. Someone who has successfully completed an online college course or similar exercise and is able to apply concepts learned to real-world scenarios is an ideal candidate.

Once initial training is complete the Content Analyst will commit to a semi-flexible schedule of 16 hours each week. 4 of those 16 scheduled hours must be on the weekend on Saturday and/or Sunday. These 16 hours will be assigned to days of the week but can be worked anytime within a 12-hour block. In addition to the 16 hours Content Analysts may work extra flex time hours whenever they choose. Up to an additional 13 hours can be worked anytime during the week up to a maximum of 29 hours per week.

Who You Are

• Earned a bachelor’s degree or equivalent international credential

• Proven professional working proficiency in English and native-level proficiency in German

• Live in and have authorization to work in the United States. MUST be a resident of one of these states: TX (preferred and priority state) AR FL GA IN IA KS KY MI MS NE NH NC OH OK PA SC TN VA and WI.

• 3+ years of experience working in a fast-paced office environment

• Able to swiftly read comprehend and assess content and make on the spot decisions

• Highly comfortable with learning and utilizing new web-based applications and tools

• Excel at actively engaging with team members in a remote environment

• Commit to taking ownership of your job performance to achieve or exceed performance benchmarks and metrics

• Consistently committed to working a semi-flexible schedule of 16-29 hours per week. 4 of those hours must be between Saturday at 12:01 AM and 11:59 PM on Sunday.

• Willingness to provide quality assurance checks of other teammates and machine-moderated content.

• Possess a computer with up-to-date operating system an up-to-date smartphone and strong reliable high-speed Internet; a highly functioning home office is required.

$14 - $18 an hour

This is a part-time hourly position. The starting pay is $14/hour while in training. This is also the starting base hourly pay once the Content Analyst converts to a pay per performance model. Once on the pay per performance model the base pay ranges between $14 - $18/hour with the opportunity to earn more based on performance.

Why join Bazaarvoice?

Customer is key

We see our own success through our customers’ outcomes.

We approach every situation with a customer first mindset.

Transparency & Integrity Builds Trust

We believe in the power of authentic feedback because it’s in our DNA.

We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.

Passionate Pursuit of Performance

Our energy is contagious because we hire for passion drive & curiosity.

We love what we do and because we’re laser focused on our mission.

Innovation over Imitation

We seek to innovate as we are not content with the status quo.

We embrace agility and experimentation as an advantage.

Stronger Together

We bring our whole selves to the mission and find value in diverse perspectives.

We champion what’s best for Bazaarvoice before individuals or teams.

As a stronger company we build a stronger community.

Commitment to diversity and inclusion

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience talent and qualifications for the job without regard to race color national origin religion age disability sex (including pregnancy gender stereotyping and marital status) sexual orientation gender identity genetic information military/veteran status or any other category protected by federal state or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity innovation and performance. Furthermore a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers brands and retailers.