Content Coordinator

Ascend Learning is a national leader in data driven, online educational solutions for learners, educators and employers in high-growth, licensure-driven professions spanning healthcare, fitness and wellness, skilled trades, insurance, and financial services. We are passionate about accelerating learning while impacting job readiness, employment success and employee retention with the belief that our work changes lives.

Our culture is intentionally results-driven and selfless with a relentless focus on our customers. We believe in trust, transparency, freedom, and responsibility with a commitment to meritocracy, inclusion, and diversity of thought. Continual investment in our over 1500 employees is also a core principle realized through ongoing professional development and providing opportunities to grow, develop and lead. Ascend Learning is headquartered in Burlington, MA with additional office locations and remote workers in cities across the U.S.

The Public Safety Group supports students, instructors, and those in the field in reaching their educational and professional goals. From initial training and certification preparation, through continuing education and career resources, the Public Safety Group supports EMS providers and fire personnel through every step of their education and careers.

Content Coordinator Role and Responsibilities

As the Content Coordinator for the Safety and Security segment, you will have the opportunity to learn the content management side of the business from the ground up. This role performs a wide range of tasks that are imperative to the overall product pipeline. The Content Coordinator gains insight into how internal teams intersect by working across multiple departments in support of Content Strategists. Responsibilities include, but are not limited to:

• Conduct peer review process and maintain reviewer database
• Support the development of instructor and student ancillary materials
• Review alpha materials for online courses
• Work with reprint and manufacturing teams (track reprint corrections; process access code requests)
• Route contracts and other documents relating to author and vendor management

Skills and Abilities:

• Self-starter with the desire to succeed
• Highly organized with a keen attention to detail
• Strong, professional written and verbal communication
• Effective problem-solving
• Exceptional follow-through and commitment
• Collaborative team player

Education & Experience:

• Bachelor's degree or equivalent industry experience
• Experience with educational product content development a plus

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.

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