Content Designer

Content Designer

Alma is seeking a mission-driven Content Designer as the first of your function within the Product Design team. You will be focused on building tools and services that help mental health providers to run and grow their practices. The ideal candidate is someone who believes that great design requires collaboration, curiosity, and comfort with complexity.

What you’ll do:

• Write and edit microcopy (buttons, tooltips, empty states) to longer-form content like transactional emails. Assist on Support Center articles for accuracy and voice and tone
• Help establish Content Design as a function within our Product team by up-leveling and maintaining our content system (style guides, glossaries, and other frameworks that allow you to scale your craft across the org)
• Partner with product designers, product managers, product marketers, and copywriters on the Brand team to deliver high-quality experiences for Alma providers and their clients  
• Understand and advocate for user needs by assisting in or leading research activities (foundational interviews, surveys, and usability tests)

Who you are:

• You have 3+ years of experience in writing, editing, and testing content for web and mobile as a Content Designer, UX Writer, Content Strategist, or a similar role 
• You believe that a well-designed product means that it’s accessible and usable for all. Your decisions reflect that thinking 
• You value accuracy and have a strong attention to detail
• You have exceptional writing, editing, and research skills 
• You have a portfolio that demonstrates your skills in writing, information architecture, research, and attention to detail
• You support your content decisions with clear rationale, data and research
• You are proactive in seeking and giving feedback
• You are passionate about Alma’s mission to simplify access to high-quality, affordable mental health care

Benefits:

• We’re a remote-first company 
• Health insurance plans through Aetna (medical, dental, and vision), including FSA & HSA plans
• 401k plan (Roth and Traditional)
• Free access to One Medical, Teladoc, and Health Advocate 
• Monthly therapy, wellness, and ClassPass fitness stipends
• Co-working space membership access
• Monthly work-from-home stipend to power your wifi, lunches, coffee, and more 
• One-time home office stipend to set up your home office
• Comprehensive parental leave plans 
• 9 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
• Unlimited PTO

Salary Band: $115,000 - $140,000 

All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address.