Content Designer

MindGym uses the latest behavioural science to transform the performance of companies and the lives of people who work in them. Most of FTSE100/S&P100 are clients and over 2 million professionals in 60 countries have taken part in a live Mind Gym experience, whilst many more have connected digitally.

We’re growing rapidly and have successfully floated on the London Stock Exchange. This is just the start. We have a bold vision to redefine how companies and individuals flourish, and so disrupt the market for behavioural change.

If you’re determined to make a difference, voraciously curious and brimming with an entrepreneurial spirit, we’d like to hear from you.

The Job

Responsibilities:

• Writing clear, accurate, and accessible content in plain English
• Developing new content strategies based on user needs
• Embedding within our product team, leading collaborative work with product design, research, product management and engineering
• Collaborating with our behavioural scientists to design, write, and edit content
• Combining content design and UX writing for our digital products
• Advocating for standards and guidelines, levelling up MindGym’s brand, tone of voice, and accessibility standards
• Incorporating user research in quick learning loops to build confidence in our work
• Advocating for our users by challenging anything that doesn’t support their needs 

About you

Essential

• Strong user-centered approach, balancing education and frictionless user experience
• Experience as a content designer and/or UX writer, creating effective content for digital channels, including modern digital products (apps, not just web) 
• Proficient in following tone of voice and style guidance to produce on-brand and engaging copy
• Experience making complex scientific or academic content seem simple 
• Analysing user journeys and connect the dots 
• Growth mindset, energised in agile environments, and experience working in cross-functional product teams 
• Excellent knowledge of product design, user research, and accessibility, collaborating closely with relevant disciplines 
• Ability to leverage user research insights to iterate content and improve user experience 
• Interest in psychology/behavioural change and human performance 

• While expertise in the psychology domain is valued, it is not required for this role
• Bonus: Prototyping, UX, and wireframing experience 
• Bonus: Experience developing psychometric diagnostic tools or e-Learning materials

MindGym is committed to diversity, equity and inclusion.  We strive to provide a working environment where everyone’s individuality and unique contributions are recognised, so we can harness the power of a diverse team. We offer equal employment opportunities to all applicants regardless of age, gender, ethnicity, disability, sexual orientation, socio-economic status, religious beliefs, marital or parental status. We are building flexibility into our every-day ways of working and are open minded when it comes to individual requests for specific flexible working arrangements.