Content Designer

Founded in 2010, CLEAR’s mission is to create frictionless experiences. With more than 12+ million members and hundreds of partners across the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - making everyday experiences easier, more secure, and more seamless. Since day one, CLEAR has been committed to privacy done right. 

We’re looking for an experienced Content Designer to join our growing Product Design + UXR team to bring our digital product experiences to life creating content that provides just the right balance of tone, context and guidance. You will work alongside Product Designers, UX Researchers, Product Managers, Product Marketing, Legal and Brand Design to create product content so all of our UX meets our high-bar for quality + craft. If you are a language nerd + love designing with words and content, we have meaty challenges for you in helping CLEAR deliver its vision in the digital identity space.

What You Will Do:

• Plan, write, edit, test, and improve product content including language in UI/flows, navigation, and product marketing
• Actively contribute to solving our toughest Product/Design challenges by leveraging your expertise in content strategy, copywriting + UX
• Be the fierce champion for clarity and usability of product experiences using the power of words from early in developing UX strategy all the way through Design QA
• Advocate for smart, efficient content management across Product, Design and Tech teams to ensure content coherence across touch points
• Drive consistency across product content and collaborate with Brand team to evolve CLEAR’s voice in non-product channels + touch points
• Create, maintain, and evolve content guidelines/frameworks + own the POV on reusable content elements for our Design System

Who You Are:

• 4+ years of writing and designing content, esp for web and mobile product experiences
• Superior communication + storytelling skills, verbal and written
• Bias-to-action with the ability to navigate ambiguity, and strategically prioritize multiple projects
• Systems mindset that considers not just copy, but the end-to-end UX and cross-channel interactions
• Can distill and translate complex concepts/tasks into actionable steps
• Ability to address strategy, metrics, and outcomes in recommendations
• Knowledge of best practices for accessibility, inclusion, and internationalization
• High attention to detail + experience with presenting to senior leadership
• Experience with content management systems, eg Prismic, and design tools, eg Figma

#LI-Hybrid