Content Developer

Introduction
At IBM work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so lets talk.
Technical content is the backbone of our client’s digital self-service experience and is essential for client retention and growth. Are you interested in being part of a team that drives user-cantered high-quality content through a collaborative partnership with the Design community which plays a key role in customer loyalty and IBM’s profitability? As we strive for great user experiences we need great technical content professionals building those experiences.

Your Role and Responsibilities
The ideal candidate will have strong communication skills and experience working with both internal and external clients. The content developer will synthesize product information to create a variety of customer-facing information deliverables. If you are looking for a career change and thrive in a collaborative environment where you can create modern user-centric products for the mainframe this position is for you. Not only will you help develop and test critical product content but you will grow your experience and skills in areas including new automated workflow offerings content solutions and a wide array of IBM Enterprise Design Thinking

Required Technical and Professional Expertise

• 2+ years of experience
• Ability to write accurate clear and concise documentation for global audience.
• Ability to design develop edit and produce accurate and effective technical documentation.
• Ability to collaborate effectively across remote teams and time zones.
• Ability to work with Subject matter experts and understand technical concepts.
• Experience with XML or DITA tagging languages.
• Ability to quickly adapt and learn new skills.
• Ability to gather data draw insights and problem solve.

Preferred Technical and Professional Expertise

• Ability to use and contribute to shared source repositories such as GitHub.
• Ability to leverage IBM Design Thinking practices.
• Experience with Agile software development lifecycle.
• Familiar with DevOps and a variety of software engineering concept