Content Development Project Manager (12-Month Contract)

About Us: 

We deliver the most advanced and flexible learning experience for certification, credentialing, test prep, continuing education, and training. Our cloud-based learning platform helps training organizations, associations and the extended enterprise deliver a highly engaging and effective learning experience for individuals looking to advance their careers. We incorporate the latest in learner-centered technology, including personalization, gamification, data science, usability and omni-channel delivery.  

We’re sitting in a pivotal time in the BenchPrep history. The number of learners on our cloud-based learning platform has reached almost 7 million. 

We’re committed to helping people learn better, and that starts with our own people. 

This position is remote (along with all of our BenchPrep positions).

About the Role: 

We are seeking a Content Development Project Manager for a 12-month contract to work remotely for BenchPrep. We are in the midst of partnering with a global certification organization to produce official exam prep products for their exams. Within the product, there will be 8 individual online courses and print companions composed of text, videos, questions, and flashcards.  As the Content Development Project Manager, you will be responsible for overseeing the timely creation and delivery of all content. All courses must be delivered by Jan 2024.

In this role, you will collaborate closely with multiple subject matter experts, editors, vendors, and internal and external stakeholders to manage all phases of the project lifecycle including schedule creation and maintenance, resource allocation and planning, risk identification and mitigation, weekly cadence meetings and updates to project stakeholders, managing customer expectations, and delivering the project on time. 

Our overall team goal with all of our projects is to partner with our customers to optimize time to value, establish strong platform usage and efficient solutions for their business needs. The Content Development Project Manager is a critical role that ultimately helps set up our Customer Success team for a strong, long term business relationship.

In this role, you will:

• Own and manage the Master Content and Product Schedules (build the schedule, edit and adjust it weekly, track all deliverables, contributors, dependencies, and risks; ensure team-wide visibility).
• Lead platform/CMS trainings for project contributors and assist with troubleshooting.
• Coordinate the flow of content from SMEs to Partner to Vendors, etc. You will touch every piece of content, talk (in some capacity) with every SME and vendor. 
• Track SME and vendor budget throughout product development
• Run a weekly check-in for core stakeholders with schedule updates, concerns, etc.
• Continually identify, present and implement opportunities for project scalability and process efficiencies via collaboration with other rep team members
• Empower, motivate, and support team members across multiple internal teams to do their best work in the creation and delivery of impactful, well designed content
• Document all project artifacts and ensure that they are completed, organized, and stored appropriately
• Vendor identification / evaluation: we may engage your expertise in selecting and hiring the production vendors who would assist with this project (such as copyeditors, compositors, etc.)

Skills and experiences we value:

• 5+ years project management experience in content development projects managing SMEs/authors, editors, instructional designers, vendors, etc. from project start through completion
• Direct and heavy client-facing experience,working with high level project stakeholders
• Highly organized, process-driven and analytical in nature with outstanding project management skills. 
• Excels in delivering multiple concurrent projects, with excellent communication, and with timely, quality, and efficient results to multiple project stakeholders
• LMS/CMS experience preferred
• Proficiency using G-suite, Confluence, Jira, and Smartsheets
• CAPM, PMP Certifications a plus

**Note: We know that excellent candidates can have all sorts of backgrounds and experiences, so please don’t hesitate to apply even if you don’t meet 100% of the listed requirements! And check out our latest blog post to learn more about inclusion at BenchPrep in the Engineering team." 

Life at BenchPrep:  

We work at BenchPrep because we’re dedicated to the mission and each day we have an opportunity to be challenged and learn.  We work hard and have lots of fun. Culture is our lifeline at BenchPrep.  We celebrate our people, both professionally and personally. It’s no wonder we were selected in Inc’s Best Workplaces of 2020 and Crain’s 2020 Best Places to Work in Chicago lists.  

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are looking for high performing and motivated professionals who are excited about the chance to leverage technology to impact the lives of millions of learners. Join us.