Content Editor (Hybrid)

KnowBe4 · Miami FL

Company

KnowBe4

Location

Miami FL

Type

Full Time

Job Description

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to private parties at theme parks, there is always something exciting happening at KnowBe4.

Clearwater positions open to candidates located in greater Tampa Bay area.

The Content Editor position reviews all content written by the Product Writing team for quality, localization-readiness, and grammatical accuracy. 

The Product Writing team’s content areas include, but are not limited to, Knowledge Base content (articles, video scripts), in-product content (landing pages, user interface text), governance, risk, and compliance (GRC) content (policies, procedures).

Responsibilities:

  • Researches and proposes writing standards to ensure we are writing the best possible content
  • Creates and maintains editing procedures and writing best practices
  • Ensures that content written by the Product Writing team is reviewed and edited for quality, accuracy, consistency, clarity, and localization-readiness
  • Provides team members with constructive criticism on how to improve their content
  • Be a subject matter expert for proper writing on the team
  • Meet with team members to go over plan/structure for documentation projects and offer suggestions for improvement
  • Write articles or other content as needed 
  • Attend meetings to represent the team and gather information
  • Back up team members if they are out of the office
  • Other duties as assigned
  • Adhere to company policies and procedures
  • KnowBe4 reserves the right to change the duties and responsibilities at any time

Minimum Qualifications:

  • High school diploma or GED required
  • Bachelor’s Degree (Technical Communication, English, or related field) preferred 
  • Minimum 1 year of experience with editing/proofreading and/or technical writing 
  • Experience with Google Docs
  • Experience with Microsoft Office (Word and Excel)
  • Excellent verbal and written communications (grammar, spelling, sentence structure) and proofreading skills
  • Strong understanding of how to write content to prepare it to be translated/localized
  • Self-motivated with excellent time management and organization skills
  • Basic knowledge of HTML/CSS preferred
  • Ability to adjust to shifting priorities in a fast-paced environment
  • Familiarity with UX writing preferred 
  • Familiarity with governance, risk, and compliance (GRC) writing preferred
  • Strong eye for detail

Our Fantastic Benefits

We offer company-wide monthly bonuses, employee referral bonuses, ​​an employee stock purchase program, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits, visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

Apply Now

Date Posted

10/04/2022

Views

6

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